Bike World

Reviews 14

CO

Connor Elmitt

My wife and I recently bought new road bikes. While there were multiple bike shops in the Des Moines area to choose from, we were initially drawn in by the prices of the warehouse sale at Bike World. We went in and were greeted by Tom. He helped us find bikes for our entry level that fit the price range we were seeking. At no point did he attempt to oversell us our push us towards unnecessary upgrades. He directed us to what we really needed to get started. A week later, we picked up the bikes at the West Des Moines store. Tom greeted us there and answered any remaining questions. I cant say enough about what a positive experience we had. While some probably remain loyal to their local bike shops, Bike World offers the local feel while still being able to deliver on a massive selection. I would highly recommend Bike World to anybody. Thanks for your help Tom!

---

DA

David W

We just had a great experience at Bike World in West Des Moines Iowa. Trans Am cyclists on a Cannondale Tandem and found ourselves in need of some drivetrain work. Despite heavy RAGBRAI maintenance business, they were able to fit us in the very next day (which happened to be a scheduled rest day for us), and completely went through our drivetrain to my specifications, and made a couple of very good judgement calls on other things that needed attention. On top of that excellent service, we also got a bill that we were pleased as punch with - very, very reasonable. So if you ever find yourself in need of Tandem work in West Des Moines Iowa, I do not hesitate at all recommend Bike World! (They also happen to be a Co-motion tandem dealer)

---

JI

Jim Cossitt

Ive known Forrest and the Bikeworld gang for almost 40 years, ever since he opened up the 1st shop on Merle Hay and University in the late 70s. Worked for him for a week on RAGRIDE in 1985. He and his staff are honest, down to earth, knowledgeable & have demonstrated a decades long committment to the sport and the development of the sport in central Iowa. In my years of touring across North America (1976-1978) and central Iowa based racing (1979-1994), Ive seen a lot of shops, sponsors and others associated with the sport. Some have come and gone, some are still here. Bikeworld has my unqualified recommendation for bikes, accessories, service and knowledge of the sport. They are worthy of your business.

---

JE

Jeff Ellis

Updated Review: I was able to make it in again today and was very impressed. Someone helped my wife fit a helmet for my son right away, and was very nice. I was then asked if I needed help and so I asked if they had any striders in stock, (theyre a bit hidden to discourage everyone from zipping around the store). They had a nice one in stock that just barely fit my son, and so we decided to pick one up too. My wife forgot her coupon but they gave us the helmet discount anyways, pumped up the tires, and offered to maintenance the bike next year, as well as gave us a flat tire coupon. We will be going back here for when my wife picks out her bike.

---

J

J LD

We purchased a Giant bike for my son from Andy Stewart last year, he kept the store in Urbandale open for us until we we could get there! We had some issues with the front brakes, they were worked on in Urbandale and not fixed properly. I located which store Andy was at and connected with him. Andy took care of this issue. He had moved to the WDM store. I cant say enough good things about the customer service Andy provides. He made sure the bike was in safe operation for my son, prior to returning the bike to us. That type of customer service from Andy, will keep me a Bike World customer. Thank You Andy!!

---

ER

Ernesto García Zamora

La atención es personalizada y te ayudan mucho con lo que estés buscando. Hay mucho equipo y accesorios. Tienen artículos que implementan tecnología. El lugar es agradable y medianamente grande. El acceso sólo por auto, puedes pedir Uber

---

JI

Jim Asbille

I recently purchased two new bikes, one for my wife and one for myself. The sales person was knowledgeable and very pleasant. He never pressured us to take something that we didnt want, he let us ride as many bikes as we wanted and listened to our feedback in helping us decide what the correct choice would be. We also get a two week tune and a spring time tune for free with our bikes. My wife and I couldnt be happier with our bike choices and with our choice of bike shop.

---

CR

Craig Treptow

I stopped in yesterday, looking for a fork for my current bike. I ended up speaking with Joe Newendorp. I want to call him out for being so awesome! We struck out finding a fork, but I was able to talk with Joe about bikes, and my current goal. He was super knowledgeable and great to talk with. I didnt end up getting a bike but I definitely have a new choice that is high on my list. I wont hesitate to come back and buy it from Joe and Bike World, once Im ready.

---

JE

Jennifer Kreashko Phillips

First time here. Did a Google search for bike repair and found this place with good reviews. Brought my raggedy bike in. Immediately was greeted and I told him my bike needed repaired. He offered to get it from the car for me, estimated my cost and had someone do the repair right there while I waited. I went in seeing a five star rating and I walked out experiencing the 5 star rating!

---

JA

Jared Leopold

I bought a new road bike from Frank at Bike World 3 months ago. Frank did an OUTSTANDING job understanding my needs, intended use of the bike and price range, and he put me on the PERFECT bike for me! Ive never been more comfortable on a ride! Thanks Frank for your expertise during the sale, and your kindness in my post-purchase adjustments to keep it fine tuned! #LoveBikeWorld

---

TA

Tara Winn

I had a flat which stunk because I was 4 hours from home (Missouri) and I had the wrong tube for my bike. Frank took excellent care of me, insuring that my tire was fixed, and also fixing my chain because it was making noise. Their prices were better than reasonable - as a matter of fact I had them repeat the total 3times because I couldnt believe the low cost! Thanks guys!

---

BE

Ben Johns

I used to frequent another bike shop in Des Moines, but the customer service and friendlness at Bike World has changed my allegiance. They are friendly, knowledgeable, and on 2 different occasions where I didnt have an appointment, they immediately assisted me with issues I was having with my bike - and didnt charge me for labor - they were just happy to help me out.

---

BO

Bob Sharpe

Not my favorite bike shop. Went in to buy some parts today. First visit. Felt a little like I was being talked down to. Dont want to make a big deal out of it, but I was really surprised based on the reviews. They got me what I needed, but still. Maybe it was me because people sure seem to love this place. Not sure Ill be back.

---

TR

Travis Wilson

This place was awesome. Frank did an awesome job at helping me buy a hitch rack. He went above and beyond. I still had to purchase the hitch and he called nearby places for me. Incredibly knowledgeable and patient. You wont be steered wrong if you come here!

---

---