Isaacs Pre-Owned Autos

Category:	Used Car Dealer
Address:	133 W Elm St, New Albany, IN 47150, USA
Phone:	+1 502-751-4710
Site:	isaacspreownedautos.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–4PM Closed

Location

Photos 24

Reviews 8

Mike Gregory

I had been test-driving and poking around Highlanders and Trailblazers since November of 2015, to replace my truck that met an untimely death. I do not like shopping for cars, and I am the guy that waits until the dealer is closed to get my first look at a vehicle because I dont like to deal with sales folks. And I dont like car payments, and I dont like to spend money on cars. I saw a Highlander on the Isaacs website in early January, talked to Dustin about it on the phone and took my first look and drive on a cold, damp day. It had more miles on it than I was comfortable with, but was clean and so reasonably priced I kept tabs on it for about 2 more weeks. Dustin let me drive it 30 miles to have my preferred mechanic go through it. The day I did that, I saw a Mercury Milan that I also liked, was also very reasonably priced, and looked extremely clean. But not a utility vehicle, which is what I had been looking at for months. I waited another week, drove the Milan, had my mechanic check it over too, and bought both the Highlander and the Milan. Steve, Dustin, and Ian all put up with me for almost a month, and were always friendly, gracious, no pressure, and helpful to the Nth degree. Most important, both cars have turned out to be exactly what they were represented to be, and what I hoped they would be. Dustin followed up nicely on a couple of minor details for me after I bought the cars. I hope these are the last cars I ever have to buy; but if I am looking, I will go back to Isaacs.

Aaron Bedell

My wife and I recently purchased a 2014 Chevy Malibu here and I will say from the start, its not your normal car dealership experience. I went in on a Saturday to look at the car first and was not immediately rushed by a salesman. After a few minutes one of the owners Steve came up to me and asked if he could help me with anything. I asked him if I could look inside and he went to the office and got the keys. He allowed me to explore and check out the car without hovering or trying to push a sale. I then asked if I could take it for a test drive and he was more than willing to let me take it for a solo spin. I returned after about 15 minutes and he answered every question and when I asked if I could have my mechanic take a look at it first, he had no problem with that and again did NOT try and push any sale on me, not even ask me about money. After having my mechanic check out the car and getting the green light, I began working with the other owner Dustin via email. He answered everything that I threw at him and even better was very prompt with his response. Over the course of the week we discussed all the details of the sale and come Saturday we walked in and within 45 minutes we were done. That was it, no pushy sales pitch, no trying to hold on to my key or any stereotypical car salesman. I will say that they set the car sales standard very high and I would suggest if you are looking into a car you give them a look.

Vince Esposito

I wanted to take a moment to talk about a great experience I had with Isaacs Pre-Owned Autos. I was looking for a replacement car for my son. I had looked at several cars at other dealers and individuals with no luck. In fact it was very disappointing with the “junk" I had looked at. When I got to Isaacs I was very frustrated and worn down. We looked at a late model Volvo and decided to buy it. I put down a deposit and planned to come back to get it. In between Ian the sales person told me they notice fluid underneath the vehicle and alerted me to it. They said that I could get out of the deal, which I decided to do. I was so impressed with their honestly we looked at a different late model vehicle which we got checked out an bought. The next week during an oil change the repair shop noticed a problem with the rack in pinion steering and said it would be quite expensive to fix. I contacted Dustin and he said he would take care of it. I am extremely impressed with how they handled the issues and stood behind their company. I think that is very rare theses days. I would highly recommend you take a look at Isaacs Pre- Owned if you are in the market for a used car. Thanks Vince

Gaylon Spraggs

We live 3 hours away from New Albany. I found a great little car for my daughter listed online at Isaacs. I called the next morning and spoke with Dustin. He was friendly, helpful and honest. Since we were coming from so far away, I asked if they could hold the car until we got there. Dustin said that was no problem. When we got there, Ian met us and had been informed we were coming and that they were holding the car for us. The whole experience was positive....including the car! I wouldnt hesitate to make that trip again.

Joe blow

Came to see the vehicle at a time it was covered with snow. we cleaned it off and I drove the vehicle. It was exactly as advertised. Did the negotiation on the spot. Had to send pictures of the trade-in because I do not live in the area. Took a while to get back to pick up the vehicle. All went very smoothly. No hassles, no nonsense. Ian answered all questions and made sure that any out of state title & registration legalities were taken care of. I would certainly buy here again!! Thanks Ian!! Greg C.

Cassandra Harrison

After my car was totaled I needED a new car. I went to Isaacs and met Dustin. He was so polite and professional. Its hard for a women to go to a car lot and not get their head busted, but Dustin was straight to the point and honest in dealing with my situation. I had some different types of circumstanceS that Dustin had not dealt with, but he walked with me through the process and NOW I AM DRIVING MY NEW CAR (LOW MILEAGE AND LOADED) THANK U ISAACS PRE-OWNED AUTOS AND DUSTIN. YOU WERE MY ANGEL!

Jennifer Howard

I really loved this place! I wasted too much time at the big lots in Louisville with outrageous fees and overpriced cars. So glad I finally found these guys. Dustin was available via text for several days to answer all my questions and made the process very quick and easy. He gave us a great deal on my husbands 2016 Nissan Rogue and well hopefully be able to get another car from him in a few years when my car needs replacing.

Jessica Moore

Found the car I wanted on their site. Since their website is so detailed, I was able to give all of the information needed to my bank to get pre-approved. Once that was done I was able to sit down with Dustin and complete the purchase within minutes. We had a few minor issues, though the dealership handled them very professionally. I love the small, family atmosphere to the dealership and would definitely buy from them again.