Category: | Jeweler |
Address: | 403 S College Ave, Bloomington, IN 47403, USA |
Phone: | +1 812-332-2676 |
Site: | settlejewelry.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed |
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Michael Alvarez
I have a Reactor watch they sell in the store, so I figured they should be able to change the battery. I have the tools at home but figured it would be best to leave to a professional. I took the watch to them, the changed the battery quickly. I noticed the back screw down case was barely screwed in but wouldnt budge. I suspected they stripped it when assembling it, so I returned it to them. They said they didnt have the right part to fix it. I waited over a month for the part to arrive, they said the mfgr forgot to sent it, which was only a rubber gasket. Whatever. When I got the watch back everything looked good but the watch face was terribly damaged. to the point of bending the face. Im surprised it even ticks. I think they got the retaining bracket put in wrong so when they screwed down the bezel it warped the face. I asked him "Is this it??" he said "Yup". At this point I decided to cut my losses, I suspect that if I tried to get them to fix it they would either damage it further, or charge me. Edit: After leaving a negative review I got a call back from Settle. They were polite and offered to send the watch to the mfgr. I decided that I would open the watch myself to see what was going on. It was what I suspected, the movement retainer was forcing the face of the watch too far in causing it to bend. After re-positioning the retainer(which was tricky) and screwing down the case, everything sat flush and you could no longer see the lump in the watch face. The threads also looked to not be damaged. So I have edited my review. Thank you Settle, for the call back. I appreciate it but I felt passed off every time I went in, which is unlike Settle. I think the retainer got put in wrong from the beginning and it never got checked after that. I will ask for someone who specializes in watches next time from the beginning, I wouldnt mind waiting a few days.
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A Private User
I was a nervous wreck when I was searching for the perfect engagement ring for my now fiance. The moment I walked into Victor Settle, I was immediately put at ease by their wonderful, knowledgeable and caring staff. Their prices beat everyone else in the region. I researched price trends and designs for weeks before heading out to several stores in Indianapolis, Bloomington and everywhere in between. The little things that this business does are what keeps a customer for life, and what keeps this place open for so many years. Thank you to Barb and the whole staff for making my decision so easy, and for working with me with care, respect, and amazing support. Kurtis
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Joseph Gore Jr.
I have several Swiss quartz watches that needed batteries and couldnt find anyone whod do it or had the right batteries. Settle Jewelry had the knowledge and batteries for my watches. This is a real jewelry store with watch and jewelry experts on hand instead of the salespeople at the mall chain stores. I spoke with their watch expert for a few moments and immediately knew I was talking to an expert. Settle Jewelry is a locally-owned jewelry store that not only know how to sell you something, but also how to help you maintain it and repair it when needed. Give em a try.
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Ikop Safaris
I was disappointed by the service I received here for a broken gold chain. After taking over 2 weeks to "fix" -apparently soldering with something that looks like copper. I picked it up with more damage on other areas of the chain. Its a fine link chain and it seems to have been place under heavy stuff making the links buckle. The representative pretended not to have noticed all this damage when I brought it up. I was charged for extremely sub standard service and damaging my chain.
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Erin Murphy
Out of all the jewelry stores that my husband and I visited while looking at engagement rings, Victor Settle had the best customer service in town. We ended up buying my engagement ring and both our wedding bands from here. I have also had several other pieces of jewelry repaired here for reasonable prices and Ive been satisfied with their work. They are the best jewelry store in town in my opinion and I have recommended their services to friends and family.
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A Private User
Great service! I went to Victor Settle Jewelry with a bracelet from another store. The bracelet had a loose clasp, and it was a few minutes for them to fix it, free of charge! Everyone was very friendly, and the store had a great selection of jewelry. I recommend them, and I will definitely return!
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A Private User
I dropped and broke my automatic watch and needed it fixed fast before flying out of town that evening. No one else in town was able to do in-store same day service, but Settles took care of it in just a couple hours for very little. Great service, very friendly local business!
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Josh Edge
I had a two-tone Burberry watch that had collected some dirt in the crevices and needed a few links taken out. The staff was very helpful and did both in under a day for a reasonable price.
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Molly McKeon
My watch was malfunctioning, I brought in here and they cleaned it, checked it and got it running again free of charge! So easy.
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Alis Volat Propriis
Always have had pleasant customer service and fair pricing. Never pushy and friendly.
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Von Welch
Very happy with service on little things - watch batteries, small chains.
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Sandy Arnold
Outstanding service!