Best Deal Home Furniture

Reviews 7

RY

Ryan zirkle

This is my experience. I went into the store on Sunday to buy some furniture for my new place. I tried multiple pieces until I found what I was looking for. I went to pay for the pieces and take them home when my first problem happened, only one person was working and there was no way to pull merchandise so I had to have it delivered, a 50 dollar fee. I agreed and they said they couldnt get me in until Wednesday night between 6-7pm. So I waited, six p.m. hits, no call no one showed up. 6:27pm I call them to verify my furniture was on the way in case the paperwork got lost or something like that. The salesmen, Bill Moore, responded with it is on its way before I even told him my name. The whole call lasted 57 seconds. I waited for them to show and at 7:15pm I decided Id call again because more then 15 minutes when they it only takes 5 minutes to drive there was more then a little late. machine answer that they are closed, but you cant leave a message because it is full!!! I was upset I stayed up tell 10 never saw my furniture. 3:30pm next day they call me I miss the call because I was at work, when I get home I go up to talk to them about how they can make this right. It was simple, they said they were going to be there, I called to verify, they didnt show. The 15 minute total time it would have taken to deliver to my house, would not have cost nearly 50 dollars to begin with, so sense they messed up royally eating the delivery fee wasnt unreasonable. The salesman I talked to today, Thursday, May 25, 2017, Bill Moore hardly seemed to be bothered at all, his whole stance on it was about like the 57 second call the night before, I dont really care about you or your problems. I told them the only other thing they could do besides waving the fee was give me my money back and I would go elsewhere, the complete lack of concern even on a remote level blew me away. I ended up getting my money back and I would never suggest anyone to shop there period.

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SH

Shanda Mills

If I could give zero stars I would. We went to purchase a couch on Sunday and asked if they had a certain couch in a different color. The girl working said it was in their warehouse behind the store. We purchased the couch under the impression that it was in the warehouse like she had told me. My boyfriend drives to pick it up and they say they dont have that couch and they will order it and it would be there by Friday. Friday comes around and they had not called us so I call them and they say its not there and asked me if I wanted a refund or if I wanted to wait until next week when it would get there. I told them I guess I would just wait. After talking to my boyfriend we decided we just wanted to get our money back since the experience had been overall terrible. So I go in Saturday and try to get a refund like he had told me the previous day was ok and he tells me I would have to pay a 30% special order fee which is a big chunk of change when buying furniture ! He also told me they had not ordered the couch until yesterday when I had called so they had charged my card nearly a week ago and had not ordered my couch and probably would not have unless I called them! The manager was extremely rude about the situation and this was the worst experience Ive had with a business. Do not waste your money here!!!!

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RA

Randy Soultz

I bought a very nice bedroom furniture set for a good price. The sales associates were helpful and even helped me get a deal off of the asking price, free delivery, and installation. The guys who delivered and assembled the furniture did a great job. They said that the bedframe I bought was the sturdiest bed frame they had ever assembled. Overall, I was really pleased from start to finish.

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ME

Megan Riffey

Guys who came to deliver our products were very professional.

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JE

Jessica Moore

My love is asst manager :)

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JA

Jay Purkey

Scam artist

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KA

Kamel Maddi

Table

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