Category: | Furniture Store |
Address: | 2300 State St, New Albany, IN 47150, USA |
Phone: | +1 812-948-2323 |
Site: | furnitureliquidators.com |
Rating: | 3.2 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 9AM–8PM 12–6PM |
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William Ritter
Worst furniture store in Kentuckiana! I spent $2,500 in the store, got approved for a new table and chairs and a sectional, Waited three weeks to get my furniture, once it got to the house the delivery people DESTROYED MY HOUSE! left huge chunks of paint off my wall and hand rail going up the stairs! Completely destroyed the furniture and broke the back off my chase, when I went to the store to explain my situation to the store manager, he proceeded to give me a number to call to the service dept. to make it right. Why do I come to the store to buy furniture, but have to call the service dept. to get my delivery fee and credit back towards my purchase. I believe the store has pushy sales reps. And will not stand behind the product they sale. Plus they charge to deliver. Louisville over stock sales the same furniture and will ship for free. Randy Thompson (store manager) didnt even offer to refund my delivery fee. Never again will I purchase from furniture liquidators.
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Pam Brandt
Great place, great people! Keith & Barry were professional, friendly, and helpful. . And their England line of furniture is so well made and has an impressive warranty. I bought a queen sleeper sofa and a matching wide chair. The price was good but then they had a New Years sale, so that made me happy! I had to reschedule delivery twice due to my work schedule and that was no problem. Got a call the morning of delivery to give a time frame. Then the delivery guys called 30 minutes out. Very efficient and very careful when bringing the pieces through the front door. A wonderful experience! I will definitely shop their again!
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Amber Pickens
I would put a negative number if I could. We paid for bunk beds and 2 dressers. We were told they would be delivered in 3 weeks due to so many orders being made during tax time. They never showed up. I called them and the next day they delivered the bed and 1 dresser. It took me over a month before I could get them to bring the other dresser and I still dont have it. I asked for a refund they said they cant do cash refunds they have to put it back on my card. Its been over a week and still no money. Ive heard since my problem started that Im not the only one having issues with them. Im never going back worst management ever
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Ron Atherton
We just had the pleasure of buying furniture from Julie. She took her time with us to find exactly what we wanted,did not try to get us to buy something more expensive> When the furniture was delivered,the men were friendly,very careful when bringing in the pieces,& explained to us anything that needed explaining. We are so satisfied with our purchase and with our saleslady,Julie. She is a gem!!! Ron and LaVon Atherton
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Patty Elliott
I love the furniture. The customer service was great at the store. My complaint would be the delivery. They give you a 4hr window and dont meet it. My window was 11:30 to 3:30 and they showed up around 5pm making me late for my daughters cross country meet. The least they could have done was give me a courtesy call letting me know they were running behind but no I had to call them to see if they were still coming.
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Arnetta Puryear
Had to return the first chairs because they were not what I thought didnt have a problem with returning anything received two more chairs which are very very nice great people in the store were very courteous and very nice delivery person was extremely nice came on time . purchase quite a few items from this particular store and has never had a bad experience to anyone in the store great customer service.
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Joseph Esarey
Barry Jenkins was the greatest help. He spent so much time helping us select not only the best sectional for our family but with his background in design and fashion he helped us select the best fabric colors. Absolutely amazing. I think what made our experience so blissful was his tender, sweet and compassionate smile. Will for sure be back. With bells on.
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Karen Cantrell
We had a very pleasant experience at the National Turnpike store. We went to find my husband a recliner and left with a full living room set. All of the sales people were very friendly and very helpful! We would definitely recommend it and will go back for future needs.
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Alicia Parsley
HORRIBLE! One issue after another for weeks now when it comes to delivery and having the right products or undamaged products. Will never use this company again even if I like the furniture better, due to this.
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Ruggedly Handsome
Good selection of furniture. Sales staff was very knowledgeable and helpful. Only hitch in the system was a delay in delivery that I wasnt notified about until the very last minute when I called to check in.
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Rhonda
I was very satisfied with my buying and delivery experience. I have made several purchases over the past few years at Furniture Liquidators. I plan on going back soon to purchase a bed.
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Teresa Smitj
Great place to Shop for Furniture for your home.. Ask for Barry.. Hes Very Nice Professional and hes very Helpful! Thanks so Much Barry! Im a Very Happy Customer!
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Mr. Clusters
Good selection, good service and good prices. Weve purchased from here more than once over the years and will go back when we need something else.
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Tracie Toliver
Very help but Im still not sure if I want to purchase my furniture from them. I saw some unfavorable reviews on the furniture I had picked.
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Clay Smith
Great from purchase to delivery. Laid back and helpful sales staff; fast, professional and friendly delivery service.
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Dj picz
They will work with you. Of course they will try to get you to get the most expensive thing there.
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Josh S
If you are looking for recliners, they have a bunch
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Brandon James
Nice selection