Kunes Country Chrysler Dodge Jeep Buick RAM
| Category: | Car Dealer |
| Address: | 2502 Locust St, Sterling, IL 61081, USA |
| Phone: | +1 815-625-2290 |
| Site: | kunessterlingauto.com |
| Rating: | 4.6 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 7:30AM–5PM Closed |
Location
Photos 1
Reviews 22
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Phil Licary
I had previously been to this dealer to have service done on my 02 Jeep Wrangler and it was then that I noted the care they take to ensure the satisfaction and comfort of the customer. Recently my vehicle priorities had changed and I was in the market for a more efficient car. At at checked out a few other dealers (as most do) but nothing seemed to feel or fit quite right. This dealership is a little farther from where I live, but previously having a good experience with them made them stand out. The sales professional I worked with was Matt Ricciotti. We had a few phone conversations where I mentioned what I was looking for and he took great care to meet my needs. He recommended a 2015 Chrysler 200. Upon some research on my own, and a test drive, I dont think I could be in a better vehicle. Upon arriving at the dealership, you cant help but notice the comfortable atmosphere and how kind everyone is. Matt was very informative through out the whole process, I never felt stupid asking any questions and he was always willing to provide the answers. Listening to other peoples car buying experience can sometimes be a little intimidating, but at Kunes that simply was not the case. Jon Ricciotti took time to stop and check in and ensure the quality of my experience, and Sam Giacobbe in finance did an excellent job of explaining everything on his end as well. All in all, I could not be happier with my experience with these guys, and I really love my new car! Just top notch service all around.
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Arissa Menendez
I was able to purchase a car today with the help of Sales Associate Paul. I liked that when I first walked in someone was able to greet me immediately. The service is really fast, and they are willing to listen to your offers. Paul made sure to contact me to make sure I was comfortable with the car, and if I had any concerns to let him know. When I texted or called, someone was able to pick up the phone really quick. Paul keep in touch for this 3 day process. I overall had a great experience with getting my first car. Will be coming back when its time for another one.
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Dave Ludin
I had spoken with Scott prior to our meeting over the phone. We reviewed details of our trade, I told him what we were expecting, and where we wanted our payments. After giving us a couple different options, we made the seamless transaction. It was actually the least time I have ever spent at a dealership for a new-to-us vehicle. I would and will recommend Scott to anyone in the future looking for a new or used vehicle. Thanks Scott!!
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nicole pecen
Matt Ricciotti was so helpful and friendly! He went the extra mile for a customer who had only talked to him for ten minutes three days prior. And the whole sales definitely understood how to compromise fairly. I am so thrilled with my experience and when the time comes I will be going back!! If you dont want a pushy, only worried about their commission sales person I highly suggest you go to Kunes for a completely different vibe!
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Phillp Kaehler
I had a pleasent experience. It wasnt a high pressure sell but they were pretty insistent on selling a car before i left. When a person like myself on a fixed income wants to go home and run his budget he or she should do so. I would have went back and purchased car anyway. The service i recieved after the sell was on some minor questions and problems were addressed promptly and professionally. I would buy from them again
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Brittany Cox
Phil was great! We went in knowing what we wanted but ended up getting something different! We love our new car! My only complaint is the finance department really doesnt have their crap together. We were told one price for the vehicle and when we went back the next day the price was different. They say it was a simple mix up but we are pretty sure it was their way to scam us for more money.
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Mary Kay Hernandez
Scott approached my husband and I while we were on the lot looking. He was so friendly and not pushy, just really interested in our needs in a vehicle. With my special situation of being a rural mail carrier I felt like he understood very well. We are very happy with the new Jeep and very happy with the trade in value we were given. Great experience overall!
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Sarah Prowant
Scott was amazing from start to finish. He listened to exactly what we wanted and expected and worked with us right to the end. When a little snag happened--he didnt hesitate a second to take care of us and see the process through. We will definitely be buying any future vehicles from Scott at Kunes. Highly recommend!
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Amy Yonk
Thank you Rob for another great vehicle! I think that makes 6 or 7 from you over the years :)! We will continue to business with you! We appreciate your patience and thank you for not being a "pushy" salesman! You are the best to work with!
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Eliza All
Out of all of the dealers I visited in my journey to purchasing a car Kunes was by far the best. They literally bent over backwards to get me into a nice vehicle. After we build our credit a little we will be back for a truck!!
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Adam Jezek
Be careful. They will literally trash your credit by running to many applications on your credit at one time - even without your permission. They also try to finance much more than the cost of the vehicle you want.
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Danika McKenna
Had a great experience! Love my 2017 Jeep New Compass! Scott Bice is a great salesman to work with. I told him the exact vehicle that I wanted and he found it for me within a day! Big thanks to the Kunes team.
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william nufer
I have worked with several dealerships and Kunes is by far one of if not the best. Kelly in the body shop really knows what shes doing. I would recommend her to anyone with any repair needs.
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Stephanie Shaffer
Had a very good experience my first time at Kunes. I was referred to Scott from friends who had a good experience. Very easy and no pressure! He worked very hard to get us what we wanted!
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vikram tambe
Me and My wife loved our experience with Kunes ! our salesman Scott helped find the car we love and keep it in a rate that we could afford. I highly recommend Kunes and Scott Bice.
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Penny Burnell
I love my RAV4 and the color is so gorgeous! I loved the warm welcome and all the guys were awesome! Nicest Christmas and birthday present from my husband ever!!!!!!!
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DOUGLAS SHADE
Found us the right vehicle that fits our needs an wants....even tho we had to get some add ons...You guys rock an made the whip look so good...Thanks again...
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Ed Meyers
Thank you Pete and Rob couldnt of asked for a better experience well worth the drive from the quad cities Ill recommend you to everyone I know !
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skip dettman
Waited over an hour and half for an oil change at a time when the website indicated it was "a little" busy! And I had an appointment !!
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Matt Martens
Outstanding people went out of their way to make sure I was happy with my purchase and have made sure I am happy since the purchase.
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Steven Tegeler
Very pleasant and no pressure to buy. From sales all they way to driving it home, very easy to talk with.
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Ona Allison
Great experience - Second time I have bought a vehicle there and they do continue to do a great job