The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 2189 N Illinois 83, Round Lake Beach, IL 60073, USA |
| Phone: | +1 847-543-7883 |
| Site: | theupsstorelocal.com |
| Rating: | 2.3 |
| Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed |
Location
Photos 7
Reviews 11
VI
Video Ninja
Horrible service. Decided to close on a Friday without notifying customers beforehand. Simply stuck a sign in the window saying "Well be closed today for remodeling". Was it an "emergency" remodel? Who knows?? When asked about it, simply gave a condescending "I understand" as a response to customers frustrations. The very definition of unprofessional. What kind of business closes without notifying customers? The kind that doesnt care about the inconveniences it provides. Guess its back to the post office and FedEx/Kinkos for me!!
A
A Private User
Dropped off a pre-labeled (and billed) package to ship out, and mind you they charge you $1.00 to take the package and have it picked up there. Had I known that I wouldve just had the UPS guy pick it up for free at my house. Guy behind the counter was alone, not enough staff to help 2 people in the store. Had to wait a while. Then he was kind of no personality and all he had to say was, "Its gonna be a dollar."
SC
Scott Cowgill
Went into this location to mail 2 different documents. The gentleman behind the counter had to reprint the ticket 3 times after I corrected numerous mistakes. Spelling No attention to Wrong address Everything was written down for the gentleman. Please double check your packages. Other than that service was friendly.
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A Private User
DO NOT GO TO THIS STORE! I RECIEVED HORRIBLE SERVICE. THE EMPLOYEE "NATE WINSLOW" WAS VERY RUDE AND ALMOST RACIST. DOESNT EVEN KNOW HOW TO GET THE JOB DONE BUT WAS MAKING RUDE COMMENTS ABOUT CUSTOMERS. THESE KIND OF EMPLOYEES MUST BE FIRED!!
MA
Martin Skowronski
Amazing store. Kim is a big asset as she is always friendly, organized and helpful. I have been doing business with them for three years and highly recommend all of their services.
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A Private User
This is the most amazing ups store ever. They went above and beyond to ensure my grandmother got her hand made birthday gift in time!
ME
Metrics LATAM
Horrible experience! I just can not believe how rude they are! PLEASE do not use this store!
MA
Marcin Nowak
Bad service, bad experience will not use this store ever again
KA
katarzyna nawalaniec
This place is a disaster...$1 for a piece of tape...joke...
CR
Craig Citro
I use this place often for UPS package dropoff.
A
A Private User
Horrible service!
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