AT&T

AT&T, 425 N Harlem Ave, Oak Park, IL 60301, USA,

Category:	Cell Phone Store
Address:	425 N Harlem Ave, Oak Park, IL 60301, USA
Phone:	+1 708-763-0646
Site:	att.com
Rating:	3.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–5PM

Location

Photos 17

Reviews 15

Olivia Gunter

The manager Christian was no help when I came in because of a scratch on my Apple Watch. I told him when I purchased it the sales member never offered me a screen protector and he offered me his employee discount of 30% to purchase one for my already scratched watch. He mentioned another place that could provide repairs, but was not very knowledgeable or empathetic. Ultimately, I called the Apple Store where I was offered Apple care for a one time fee of $50 and replacements would be roughly $60. Im glad that Apple provides excellent service that can back up their products. AT&T needs to train their employees so that they can provide more detailed information for their customers. I shouldve been offered a protective screen, case, or Apple care when it was initially purchased. I wouldve have had to go through all of this if I was offered one of these services to begin with. Very disappointed with AT&T, but I still love my apple products.

Brittany Lewis

My boyfriend just recently bought us new phones from the store in Oak Park. His experience with Thomas was incredible. He was super nice and very helpful. However, when I went back the next day to get cases he was busy with a customer and I ended up working with a guy named Jose. He was very rude and basically rushed me through it. I wanted his opinion on which was the better case but he barely wanted to tell me. I hope my experience is better next time, no matter what Im coming in for.

Sarah Goldberg

This place has really stepped up their game. I went there recently with my parents to help figure out their bill and data plans. The woman who helped was so friendly and quick. She also came up with ways to help us save money and followed through. I kept thinking she would overlook or forget something, or the charge would suddenly go up at the end, but she was totally on top of it. When we left, we all said it had been a surprisingly great experience.

MegaCandygirl10

Worst service Ive ever received from any AT&T location. The Mgr was very insensitive and curt with dealing with my issue. Theyre were close to closing, refused to bring up my account and accused me of cutting the cord on my charger. Ive been with AT&T for years, however Im considering switching due to horrible representation of their company. I will NEVER frequent this location again.

Sandra Almanza

Son muy rápido para atender a los clientes y tiene personal que hablan español

Patricia Hartmann

The only good thing about this store is you can pay your bill at the kiosk. Otherwise, everything is outrageously expensive and the staff is ignorant. Always crowded.

goody2shoes24414 goody2shoes24414

Very polite people very helpfull. Best experience. I went to the one near cicero n fullerton and had awful experience they couldnt help me out

Twana Taylor

Its the closest location to my home but they dont have tech support on the premises. So Im usually redirected to Oak Brook

Linda Willis

I was visiting the site to compare prices on the new iPhone 7. Didnt purchase anything.

Lotti Samuel

There service is terrible, u can never talk to a real person

Javier Diaz

All they want is to sell instead of helping their customer.

Irma Martinez

Good discount and the best company I lake so much.