Ace Hardware

Category:	Hardware Store
Address:	4520 W Crystal Lake Rd, McHenry, IL 60050, USA
Phone:	+1 815-385-3660
Site:	acehardware.com
Rating:	4.3
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–7PM 8AM–6PM

Location

Photos 88

Reviews 20

Dan W

Best Customer Service in the US!!!!!! Any question I have; theyve got an "old guy" who can give me the right answer and any support I need. They hire seasoned professionals with paint, construction, electrical HVAC and mechanical experience who have done it all and will tell you how to do a job without any surprises. Way better then any Big Box store and worth the 10%+ premium on most items.

H HIII

Went to get some supplies with my 2yo son. Couldnt pay using Samsung Pay because the clerk said "the whole system is down". No effort was made to help get something done about it. I try to give small stores my business, but ended up going to Home Depot instead. Total waste of time. Thanks Bjorkmans, I wont be back.

Sox Fan62

Have purchased 2 big ticket items here ($800.00 snow thrower & $350.00 lawn mower) because of the customer service I was provided. Employees were very knowledgeable about the products I purchased each time I visited the store. Youll never get that kind of service at a "Big Box store".

Jon Petersen

Probably the best hardware store that I have ever been in. Good, friendly customer service who will always be happy to help. No-hassle returns and friendly assistance with loading heavy items into your car.

Nathaniel Hirschler

Their employees are very helpful and easy to find! The store is much friendlier to navigate and locate the things you need quickly, as opposed to the big orange store. Aces company motto rings true.

A Private User

Have shopped at this Ace for over 20 years even when it was still located on Rt 120. One of my favorite stores with a friendly knowledgeable staff it is always a pleasure when I walk in the doors.

McKinley Morganfield

Great store. There is a guy there named Steve who can tell you how to do just about anything and will help you buy the right tools and materials. I wont go anywhere else.

A Private User

Most of the staff will ignore you or talk down to you of you go in as an amateur DIYer with questions. They all act better than you.

John MCCarthy

Every time I go there I find freindly, smart people - the ACE store in Crystal Lake could learn a few things from them!

Salena Gonzalez

The staff is always so helpful, kind and knowledgeable! I like to shop where there is always help.

Nely Piper

LOVE going to my ACE in McHenry. EVERYONE is so friendly and helpful. BEST service EVER.

Kathy Erickson

Always friendly and helpful. Usually have exactly what we are looking for.

Mike Tuegel

Helpful folks here, theyll help you find the the right thing you need.