Eye Boutique

Category:	Optician
Address:	2239 W Jefferson St # 107, Joliet, IL 60435, USA
Phone:	+1 815-729-3752
Site:	eyeboutique.com
Rating:	2.6
Working:	9AM–7PM 10AM–8PM 9AM–7PM 10AM–8PM 9AM–7PM 9AM–3PM Closed

Location

Photos 12

Reviews 5

lisa williams

I have been a customer of Eye Boutique for at minimum 10 years. The last 2 years I have received nothing but poor service from the support staff. One visit I wasnt even acknowledged for 15 minutes because the only associate in store was on a call with what seemed to be a customer. A simple acknowledgement would suffice. Another associate was present and I asked for assistance and she stated she was really off just there for something else. Then finally another associate came off lunch and ask how I was and I told her not good because I havent even been acknowledged let alone been help. First thing out her mouth was "well dont take it out on me, I just came off lunch". WHAT. So no doubt I may have had a little spice on my voice but wouldnt you just apologize and asked how can you assist. And today all I get is what they cant do, even though I made a courtesy call saying I was stuck in traffic and abt 5 min away. Made it in 5 and you give me crap. I stated can you fit me in or not otherwise I can go somewhere else and you still try to explain policy. Just yes or no and if it was no you could have told me that over the phone when I gave you courtesy call. Advise explain the can do s not cant do to your customers. Lost a customer for life and I will make sure to spread the word. To other potential customers.

Ivan Flores

The woman with the weave was shady to me. First, my family went today to check out some glasses since we all each need a new pair & she yelled out across from the desk if we needed help. I kept looking and my parents dont speak English so they didnt understand & then she rudely yelled "HELLO?" Strike 1. I had to go up to the desk to ask what our insurance covered & another lady explained the basics of what our insurance covered and what-not but I noticed that the lady with the weave talked about me to another employee and and if she thought I was a girl because of my voice. Strike 2. After the other lady finished explaining everything, I was already ready to go but my parents wanted to look at more pairs and that SAME lady with the weave kept looking at us as if we were trying to steal something & then looking directly at me with an attitude. I wouldnt want to go back not would I ever recommend it. My mom got a pair 4 years ago and the employee that used to work there was very nice but I dont know what that lady with the weaves problem was. Im disgusted. Oh well, went to LensCrafters instead.

Kristina Lia

The staff was very helpful & friendly. But the Dr... not so much. I have been going here since I was a child and the Dr I had was always so friendly and informative. This new doctor has very stuck up and snobby and had a horrible vibe comming from her. She did not even greet us just stood there glaring at us with her arms crossed. She waa anything but friendly. Very uncomfortable. Never going back again.

A Private User

I went in for an eye appointment at 9:30 in the morning on a Saturday. I sat there for 30 minutes while the employees talked endlessly about getting doughnuts for breakfast. Then after my wait, I find out they lost my glasses I had them hold for me. Brilliant! never going back.

Carl McDonald

Very friendly staff. They gave me free contacts and eye exam