The Salvation Army Family Store & Donation Center

Category:	Thrift Store
Address:	3559 Grand Ave, Gurnee, IL 60031, USA
Phone:	+1 847-336-8857
Site:	waukegan.satruck.org
Rating:	2.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM Closed

Location

Photos 10

Reviews 33

Will Johnson

DO NOT COME HERE!!! I never write reviews but this place is horrible! DO NOT SPEND ANY OF YOUR PRECIOUS TIME OR HARD EARNED MONEY AT THIS HORIBLE EXAMPLE OF A THRIFT STORE! The employees were rude! The prices were way to high for thrifted items! And even after I payed for my items the idiot working the regester didnt bag half my stuff! I got to my hotel when I realized called and they refused to help me with the situation! Over half of the items I payed for were not in my bag but clearly on the receipt. Ive never had such a negative experience. DO NOT COME HERE!!!

Claudia Winter

I will say that the organization has improved slightly in the past months, but the quality of the clothing is pretty poor. If youre looking for name brands, or even clothes that are in great condition, this is not the location for you. I usually find a lot of pilly/hole-y clothes here. Ive had some service issues here too, like no one available to check out.

Emily Alviani

Decent selection, but seriously, lower your prices. Particularly got me when i saw employees literally trashing inventory that could have been sold for 50c. I also realize you want to avoid theft, but youd still sell so much more to cover the shrink if you just had fitting rooms. Goodwill takes returns on clothes for ten days.

chris king

Dirty from the get go. The front automatic doors from the pick-n-save days no longer work. And theres not much as far as organization in the close dept. But tons of items like furniture to go thru. Deals can be found here if you look hard enough. We found BBT season 7 in plastic still for only 3.00 awesome.

A Private User

The store manager was unbelivably rude! They had promised us we could return a product if it did not work, but they tried to do a bait and switch and tried to charge us extra for the privledge! What an obnoxious way to do business, stay away from this place!

Victoria Krasteva

Frony Door area needs fixing. Bathrooms are still in a terrible shape. Nasty dirty and broken doors. No toilet paper. Why is there no paper in any Id the stalls? No soap. Clean this place up please! Lots of clothes, but no fitting rooms?! Rethink this.

Ray Fern

I went there to drop off some clothing and I was told they could not accept it without it being in bags or boxes. I am a full supporter of Salvation Army but they really need to get their act together, get the places organized and cleaned up.

Richard Cotey

Crazy bad service. All I wanted to do was donate some furniture and a double oven which was in perfect shape for some family that needed it. Change the staff at this location... RUDE.

Curt P.

Terrible organization. This store is very messy, and cluttered. Hard to get around in there, and the staff is hardly responsive.

Amy Santi

Salvation Army is gross I had to take a shower after I left. In this store it just seems as if everything is dirty.

John Nevill

Always a huge selection of second hand stuff. One of the biggest and best thrift stores in lake county.

Patrick Street

HUGE! Great variety of art, furniture, clothes, household everything. Clean, well organized

Private User1

they didnt barrgen for some pants I was offering $100 and they said they were worth 20$

Michael Kartje

The selection here is not as great as some of the other stores. Mostly clothes.