Category: | Beauty Supply Store |
Address: | 1459 E Hyde Park Blvd, Chicago, IL 60615, USA |
Phone: | +1 773-324-0674 |
Rating: | 2.1 |
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A Private User
If I could give this update 0 stars, I would. Actually, I would give negative stars. After being a loyal customer to this store, and on several occasions spending over $20 (which is a lot for this store), I had an absolutely horrid experience. Keep reading for the details. Today, my upper middle class, honest, graduate student self was accused of stealing a $1.99 nail polish from this store. As if I even need to clarify, no, I did not take a nail polish. I wouldnt take a speck of dust from this store or any other store. The lady owner had the audacity to check my hands to see if I had the nail polish I had been carrying around the store for a while. I put the nail polish back when I realized it was the only thing I was even interested in from their cosmetic section (was trying to be respectful and not purchase one item with a credit/debit card) and moved on to the other area of the store to see if I was interested in anything. Although I explained this to these people (the lady and man who are always there), they continued to watch me. I was just going to put up with it and finish browsing, but then was also laughed at by the woman who owns this store because I was "touching" too many things. Last time I checked, thats how normal people shop. I then explained to the lady and man that I had been in there many times and spent plenty of money, however, they said they didnt remember me and told me to "have a good day." Basically, they kicked me out. It was absolutely unbelievable. I have been in this store one other time when they treated another group of women this way. The women were a lot more vocal than me and I just brushed off the ordeal, but now I wish I had been more vocal. I dont see how this place will stay in business very long. The store itself is not in good condition. I know my last review gave 3 stars, but that was after I had only gone a couple times. Since then, many items in this store have never moved. The store has gotten dustier. They owners allow items that havent sold to rot on the shelves. They have a section of NYX cosmetics on their counter that are older than dirt and all their nail polishes are separating. Its just gross how little care the owners put into this place. Also, they are not cordial or courteous to their customers. They assume everyone is out to steal from them. They have a rule against too many "students" being in their store. They target minorities. Its just disgusting in every way. I will never go back to this store after today. In fact, I have already found another store much better than this one closer to 90/94. Too bad these owners dont know the power of the internet! You have been warned!
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Aleschia Hyde
I was followed around and made to feel like a criminal at Viking Beauty Supply Store on East Hyde Park Blvd between Harper and S. Blackstone. I explained that I had no intention of stealing and that I was an Ivy League graduate with several degrees. Something that I need not do. She also doubted the validity of my credit card and snatched back the goods that I had bought. I was so surprised by the encounter. Other customers in the store were mortified at my treatment. It was unbelievable. When I confronted the owners of the store about the situation, calmly and honestly, saying that I was offended by the way I was treated, they conveniently stated that they didnt speak English; They gestured for me that they didnt want to hear anymore and chose to walk away. I was in search of acknowledgement about situation and an apology, but they refused to even listen to my concerns. At that moment, I felt powerless. I called the police and they promptly responded. Their suggestions and shared sentiments, while immediately didnt address the situation, did give me a sense of resolve. As the officers and I spoke, I explained that it is unacceptable for a store in a predominately African American neighborhood, that services Black women, and is located directly across the street from a high school to treat the residents of the community like they are criminals. Its disgusting. Our community members should not be criminalized in their own communities. They have a right to protect their merchandise, but they do not have the right to criminalize people.
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Miss. Tweety
I wish I could give this place no stars but you have to give them at least one. I have been wanting to go into this store for a long time. But for some reason it kept falling off my mind. I want to call ahead to make sure that they had the hair I was looking before i got there. When I call the lady that answer the phone was very rude. She started saying some things I didnt understand. All I wanted to know what did she have the hair that I was looking for. She went on and on talking about I dont know what and then on top of that she had The Audacity to hang up!! I tried to call back to get a better understanding of what had just happened and no one answered the phone. So whoever the owner is of this store you just lost out on me coming to your store and ever thinking about spending my money at your business establishment.
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Alison Lechowicz
I love this beauty supply store. They are really friendly and yea they do keep a heavy eye on you..but I understand why..it wasnt uncomfortable lol. And I tend to spend a lot of money whenever I go but even when I dont she always gives me something free..like jewelry or something for hair. Shes the sweetest lady!! Idk what these reviews are talking about!!
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jasmyn madden
This place should have been closed down 5 yrs ago. It is always in shear disarray, and the customer service is piss poor. I called to inquire about a particular product and was hung up on. There are far too many beauty supply stores to ever subject yourself to this sorry excuse for one.
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Jada Green
I was very hesitant about going to this beauty supply after reading the reviews. But I had little to no other options. There was no negative energy at all I was treated fairly. No complaints. No compliments.
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Kaeton Odeneal
Echoing and agreeing with every negative review about this place. Rude, makes you out to be a thief, laughable & very little selection, plus over priced. Go elsewhere!
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Eva Lu
Rude,inexperienced and unprofessional....dont waste your time.
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shaqueal fields
Just dont even waste your money or time
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John Smith
Very very very very very rude!
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Cyreka Jacobs
Owners are extremely rude!
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Cutiefun mom
They had what I needed
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Shardonnay Hawthorne
Very rude