Category: | Bicycle Store |
Address: | 2016 W Roscoe St, Chicago, IL 60657, USA |
Phone: | +1 773-477-7550 |
Site: | roscoevillagebikes.com |
Rating: | 4.8 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–6PM 11AM–6PM 11AM–6PM |
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Marina Schenk
Had issues removing the tire from the frame to replace a flat, so we took it into this local shop. 10 min go by and theyre still working on the bike. I hear a loud bang, they said the tube burst when they were inflating it. Waited another 5 min, walked into the back to check on the bike, theyre replacing the rim tape at an additional charge without asking. They said it was crappy tape and itll only be an additional $3.50. They then say the tire blew out and that it needs to be replaced. I asked how and why. They said the tire is old. The tire is less than a year old... After asking a few people, I believe they blew out the tire, then charged us for their mistake blaming it on the tire. Why would they replace the tube the first time without checking the tire? No apologies from them, no communication while working on it, no more business from me ever again
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Matt Roben
I recently had a bent chain ring on an older tandem bike which I needed to get replaced. I stopped by a nationwide chain bike shop (name not to be mentioned) because I assumed they would just have one in stock, and was told they couldnt order a replacement part because it just isnt out there. So I headed into RVB on my way back home and within one minute the service/parts guy had located one and placed an order for it. It was exactly what I needed and came in quickly. Long story short my tandem is up and running smoothly! Thank you Roscoe Village Bikes for being in my neighborhood. Long live the Local Bike Shop! I will never doubt you again!
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James Kelly
This is my favorite bike shop, ever. Ive been coming here for years and have never been disappointed. Everyone is super nice, helpful, and knowledgeable. Youll get rolling along on an awesome steed in no time. They have everything for kids to commuters on a budget to pros that want that edge and everything in between. The mechanics are top-notch, too. Theyve been able to fix anything Ive broken, coach me along while Im learning how to wrench, get oddball parts, and build bikes and wheels. As an extra bonus its a family owned community-oriented shop. Its good to know the money spent there goes to strengthen the local economy.
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Beckee Welch
Ive been here 3 times and Ive always received amazing customer service. On top of that, I also gauge other customers moods and everyone seems very happy and satisfied when there. Paul worked with me to find me the best road bike, and really eased my mind since I was a bit nervous purchasing my first road bike. He let me test out a few bikes which really made my decision easy. Everyone on staff seemed very happy and very eager to help. Ive recommended a lot of people to come here and I will recommend it to anyone checking this review out!
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A Private User
This is a great little bike shop. Ive taken my bike to them for minor repairs here and there, and have always been pleased with the results. The people are friendly, and the prices are in line with any other place in Chicago. The shop itself is both clean and homey. Free air. When it comes to bike repairs, I know you generally just go to someplace relatively nearby and call it a day, but Ive made a trip from a couple of neighborhoods away for this shop.
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Nick Zelei
Fantastic service and very quality work. They always finish tune-ups on or before time. Very knowledgeable and speedy. You get a very homey vibe and will opt to not do something if it doesnt need to be done. I told them to change out my chain and they asked what was wrong with it. I just said that it was old. But since there was no rust, they said it was better to keep the original chain on until it breaks.
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Bill Donahue
The folks here really like the customers and one feels it upon entering the store. Very helpful, reasonable prices, great repair shop. I am newly introduced to biking and have noticed how carefully everything is explained to someone who is not all that familiar with bike mechanics and accessories. Really good service and friendly vibe.
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A Private User
This is a very nice bike shop, the staff was very, very friendly and helpful. This was my third visit to the store, and every time I received prompt and helpful service. This time I went for a brake adjustment, and I stopped by and 15 min later my bike was ready and working great (and for a very reasonable fee).
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Alan Dunleavy
Just brought my bike in for a deluxe service. The guys here are great. They gave me great advice on fixing my bike up, which I rode all winter and was in bad shape. I got the bike back a day later and its like a new bike. They even replaced my derailleur for free. Highly recommend.
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Dontae Battle
The shop was beautiful. Every thing was organized and laid out very nicely. The employees were very nice. They let me test ride two different bikes so I would know which one that I liked best. They also gave me valuable knowledge about biking. Will definitely return.
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Eric Ha
We recently moved away from Roscoe Village, and one of the things I miss most is Roscoe Village Bikes. They are the embodiment of a great local business. Invested in the community, great personalized service, and just really nice people (and dog!).
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Lenore Bumgardner
This bike shop is amazing. I came here for the first time and I needed help with my bike. Shalom helped me out and explained what I needed with so much patients. A real pleasure to shop here. I highly recommend them.
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A Private User
I have never been disappointed with the service here even when the place is packed with people everyone gets taken care of no matter if they are looking for their kids first bike, a commuter or a high end race bike.
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Luis Ordonez
Im never going back to Kozys again!!!! This place is awesome!!!! Totally took care of me and service was same day. All of my purchases are going to be made here even if its special order. You guys are great
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Evan Dye
These guys are amazing. Everyone is always extremely friendly, knowledgeable, and helpful. They have a good selection of bikes and gear, and their service is awesome. I will always come back!
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Patty Swiatly
This is a very personable Bike Shop. They are always helpful getting me the correct stuff for my bike. I highly recommend! We need more small businesses like this around!
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Jimmy Barrett
Great bike shop. Just got mine back after getting some repairs and a tune up. It looks and runs great. The folks there are fantastic. Make this your local bike shop!
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James Wurm
Came in with a flat, I was away from my neighborhood, they said it would take (a reasonable) 20 minutes. Ten minutes and $17 later I was back on the road.
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Pe Ter
Willing to remove a broken boot from my handlebars when kozys bike shop wouldnt even consider it. They are nice and professional and kept me updated.
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Dane Freeman
Super friendly staff and great location. They will work with you to establish a budget and style of riding before giving you bike options.
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tom novicki
They make every visit special. Customer service and fair prices are the order of the day. We treasure having them ion the neighborhood.
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Bryan Gaynor
Great little shop. Everyone is very helpful and knowledgeable. They let you test ride before you buy. Good selection of quality bikes.
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Eric Wurl
Extremely friendly and knowledgeable. No job too big or too small. Really fair prices for labor and they are quick and precise.