CPR Cell Phone Repair Chicago

Category:	Electronics Repair Shop
Address:	4007 N Damen Ave, Chicago, IL 60618, USA
Phone:	+1 773-696-5950
Site:	cellphonerepair.com
Rating:	3.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 14

Reviews 13

Joseph Greer

Above and beyond! Wish Id known about them a year ago. In September of 2014, my iPhone4S died due to water damage. The Apple Store inspected it saying the phone could not be repaired and that the data on it was gone forever... sorry... wanna buy a new phone?? Not willing to accept defeat so easily, I bought tools, watched some youtube videos and proceeded to disassemble the phone myself. Sadly, my efforts were fruitless and the disassembled phone sat in a ceramic bowl for over a year. Id given up hope. A great friend gave me his junked iphone4s. I swapped out my sim card and had been using that phone since. Until this past Saturday when I accidentally dropped it on the way to meet friends for dinner and the screen shattered. Showing my friend, she recommended CPR. I called them and they told me they could fix the screen in about an hour for around $75. On a whim, I brought my ceramic bowl containing the skeleton of my old phone. CPR not only fixed my screen, but they were able to swap the memory modules of the phones, giving me access to the photos Id accepted were gone forever. Everything was there! the photos, videos, audio books, text messages, emails... EVERYTHING. Cant recommend these guys enough. Great work by Edgar and team.

Office Phone

My issues are just like everyone elses. I took my brand new iphone for a battery replacement. When they installed a new battery they damages the lcd screen. Thy also denied it as them and called it a known issue. All I know is the known issue didnt exist before I came there. The man working behind the count also raised his voices at me and got angry with me when I told him what issues I experienced. He was more concern with blaming others than himself. He blamed me, and apple, and told me "he never makes mistakes" I didnt accuse him of anything I was simply stating what had happened. His defensiveness was guilt. He kept saying that I am blaming him. Im not blaming him, Im just simply stating the truth that my phone was in worse shape after I brought it by. I dont think they have the right credentials to be doing repairs based on what I saw, and if they do, its laziness. Buyer beware.

Christina Neubauer

Im definitely giving Jeff and the business a 5. I bought a TMobile phone from eBay to use on Cricket Wireless. Despite speaking with them multiple times on acceptable phones, they never mentioned needing it to be unlocked by the carrier. After speaking with the original seller, and a snafu with the unlocking process, I had to pop into TMobile to see if they could help since the unlock didnt work. After almost an hour, they had no good news for me other than to check out CPR since they often send people there when they cant help. I explained, with difficulty, my issue. Jeff heard me out, made no guarantees, but said hed see what he could do. Within 10 minutes and 1 call that they placed to Cricket, they had my phone unlocked glitch taken care of! And I have had no issues since. I would definitely go back again.

Rachel Bolton

What great service! I came here after having a terrible experience at a cell repair shop closer to my place for a non-responsive screen. They were extremely friendly and I was told it would be an hour wait and either would be a service charge to just reconnect a screen or a charge for a new screen if it was broken. An hour later I came back to them being completely honest and said the screen was just disconnected and it would just be the service fee. I walked out with my fixed phone and feeling good about the repair. I highly recommend this shop!

Louis Kelly Jr

okay i own a galaxy note it was rooted and over clocked some way or another!!! i HARD BRICKED the phone left it at TWO other shops that said they could fix it but to no avail so found these guys on the net. and gave it a try I now have my phone back took a few days but it is in excellent working order all apps work and im still running padawan v4 on att note on Tmobiles 4g network thanks a bunch JEFF, would highly recommend if you have same or similar problem. P.S ACTUAL CUSTOMER RCT# 4238.

A Private User

After my pet decided to use my phone as a chew toy, I took it to the Lincoln Ave location to see if they could fix it- as it would no longer turn on. They were able to repair whatever was preventing the phone from powering on, however there was still another, non-fixable issue. Despite the hours spent fixing one problem, they did not charge me anything due to the unresolved repair. It is refreshing to see such an honest business ethic. I would definitely recommend them.

s s

To the owner of this establishment. Your reply regarding what had occurred is inaccurate, false and a complete lie. Why does this not surprise me? If you allow and advocate your employees to treat your customers with complete and utter disrespect and belligerence then shame on you. Again, there is a reason why you have received such poor reviews. You should not be in business. I will be contacting the Better Business Bureau to inform them of your business practices.

Elizabeth Leis

They could not have been nicer! They were really helpful in showing me what was wrong with my phone and gave me a temporary fix that will allow me to get by until I figure out a longer solution. They were really honest about the issue (basically a jammed volume button), why they didnt want to take the risk of dismantling the phone, and they didnt even charge me. I would definitely recommend them.

A Private User

Dont give your phone to these guys! Quoted me $110 to replace the screen on my phone. Once they had the device, they decided they had made a "mistake" in their estimate and wanted $180 for the same repair. Refused to honor the price they promised. Ended up getting the phone back from them (unrepaired) and sent it to the manufacturer, who replaced the screen for $105.

Charlie Mann

They were the only shop I was able to find with the screen my phone needed, which was a life saver. However, when they installed it, they cracked the corner of the new screen when reaffixing the speaker covers. They ordered a new one, replaced it free of charge, and threw in a free screen protector too, but I would have preferred not to have to go through all that.

A Private User

I tried to repair my phone at CPR Skokie, they dint do a good job, they are highly priced compared to other places, even if it is a simple repair. The service was terrible, they make you wait for months after getting your deposit for the repair and the reason will be "we have ordered for the parts and it is not shipped yet". try not to go to this place for repair.

shankydebyice barrett

I bought my girlfriend a Samsung phone there and within 12 days it was not working took it back and got a blackberry worked 2 days and the track ball fell out and then received and different one and 6 months later it won't read her sim card. And they also fixed my Xbox 360 4 times and still can't find what's wrong with it

A Private User

The track ball on my blackberry tour stopped working... I could no longer scroll down. Verizon said there wasnt anything they could do since it was 2 months since my 1 year warranty expired. I took my phone to Cell Phone Repair and they replaced my trackball for $35 in about 20 minutes. Quick and Easy! Im very satisfied.