Category: | Drug Store |
Address: | 3505 Centerville Hwy, Snellville, GA 30039, USA |
Phone: | +1 770-736-2157 |
Site: | walgreens.com |
Rating: | 2.1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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stephanie grey
Ive been a customer of the pharmacy here for over 10 years. I live two cities over and have only kept my prescriptions here because of my favorite pharmacist- Dewey. Ive noticed that quality customer service is slowly getting worse and worse at this location. Whereas before it was standard to get a "hello how are you" and an, "Ill be with you in a few mintues- sorry for your wait," its turned into no eye contact at the drive thru, no warm greeting, very short responses- almost like it is inconvenient that I am there.... even in the past when I had issues with my prescriptions, I would get a very nice call, email, or text letting me know so. That is not the case anymore. Basic service and stale staff is what you get- no more, no less... Im not sure if the staff is overworked and stressed to the point of forgetting basic customer care, or if walgreens as a brand has lowered their standards.. either way their service and overall quality is declining more and more. I will unfortunately be transferring my prescriptions outside of the Walgreens network completely due to my not-so-wonderful experiences over the past few years.
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Bill Palmer
Waited in the cashier line for 5 minutes because the person in front of me had a rain check which neither the cashier nor her manager could understand. The item I purchased was not in the cashiers price list so somebody had to go and check, another lost minute or two. Finally, the product I went in specifically to purchase based upon seeing it on the Walgreens web site was not even listed in the Pharmacy database. From here on I go to the Walmart across the street, goodbye Walgreens, I wont miss you.
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Charlie Baldwin
Is it now Walgreens policy to allow employees to eat while they are checking you out? I was also shocked when the young black man asked me to place my basket in the stack near the front door on my out? There was not even anyone in line behind me, expect he needed to back to that bag of chips.
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Kenneth Sykes
So far my experience with them has been Great, my daughter loves the special pomegranate drinks they carry pharmacy is good for me and my family. So thanks Walgreen you are something special.
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Chris Henry star1
Service is horrible.. the people who work their act like they do not want to help u at all.. short staffed
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ABEL HAFIZ
Good customer service