Publix Super Market at Mountain Park Plaza

Category:	Supermarket
Address:	4750 Alabama Rd NE Ste 107, Roswell, GA 30075, USA
Phone:	+1 770-645-0144
Site:	publix.com
Rating:	3.9
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 99

Reviews 22

La Toya White

Trips to this Publix is usually good.. we order from the deli area all the time.. ever for our gatherings and parties.. today was not a very nice trip.. we order boars head oven roasted turkey (oven gold) sandwich.. we also made other purchases totaling more than $150.. when we started eating the sub, we noticed that the turkey we requested was not on the sub.. it was a different brand.. we returned the sub to the customer service and they called over to the deli to let them know we were back for a replacement sub.. we spoke to Andrea who says that she was the one who took the phone order for the sub and she was the 1 who made it also.. we said ok but it was not with the correct kind of turkey.. she became very upset and tried to tell us that she made it correctly.. instead of making another sub, she walked away and started talking to another employee and pointing at us.. very rude.. Matthew was the guy that corrected our sub and wasnt upset or trying to argue.. THANK YOU MATTHEW.. TALK TO MATTHEW ONLY!! HE IS THE BEST DELI PERSON!! And the older guy.. the older guy is nice too..

Kat Gifford

Usually great service. Today it was terrible. I went in looking for a pharmacy, I didnt see one, so I tried to ask. I saw an associate, but he stopped to help someone else first. They were before me, so I waited. Several times it looked like he was done, so I tried to ask. Each time, he picked up conversation with the other people again, all the while another associate was leaning up against a nearby fixture, watching the whole thing. I tried to ask him, all he did was point at the other associate and mouth to me that he was helping the other customer. I was not offered help until I said that I was going to find someone else and started to walk away. At that point, it became clear that the other customer probably worked there, too, as he started answering my question with more authority that the other two. Poor, poor service. It felt like they didnt care to help me at all.

Belinda Draft

3-4 times a week (sometimes 2-3 times a day!), always in and out, this is a great Publix with happy and friendly employees, who go above and beyond to help you find what you need OR get what you need. Fabulous deli, wonderfully staffed, great bakery that always has plenty of our family fav apple fritters. Love coming here again and again and again. Its not the biggest, it doesnt have a pharmacy, but its local and awesome. **Produce department is usually pristine, but will say the last 4 times I have purchased the Halo tangerines there has been a moldy gross one in the bag... I know I should stop buying them at this Publix but like I said, its my neighborhood Publix and Im always there (and they do apologize, replace or refund ASAP when I bring them back!).

A Private User

Two weeks before my three year-olds birthday, I walked into this store to order a cake for his birthday. He is 3 and the only 2 things he cares about are cake and Thomas. I ordered a Thomas cake. I called the day before to confirm the order. The next day, I get a call, 2 hours before I was to come pick up the cake. The bakery worker told me she couldnt make the cake and "what did I want to do?" First of all, if she couldnt make the cake why wasnt I told 2 weeks prior when I placed the order? Secondly, why didnt they tell me that the day before when I called to confirm? Im not sure how this bakery could run so inefficiently, but I will NEVER order from there again. Thank goodness for Kroger!

Sherry Solomon

It was terrible. The customer service representative, and I use that term loosely, was curt and unhelpful. They are always more expensive than everyone else they typically are out of many things that I need and were it not for the fact that they were around the corner, I wouldnt go there at all.

Joann Gio

Ordered a 20 piece wings. Im just eating and I have only 4 legs. Which Im not a fan of. He was very nice and Im not sure but think he is new. No problem but it should be even count. Love your store in every way.

Rebecca Quinlan

Customer service staff are inattentive and very rude. Oh, Im sorry did I interrupt your conversation with my need for help? Ill just go somewhere else. Sheeeeesh!

Christopher Prince

Good people and good prices. I wish they would move to Self Serve lanes so that I can get in and out. Nothing against the friendly check out.

Kevin Hough

People very friendly there! Still had propane when most were out but probably wont last long with weather coming. Great store!

Adam Ray

What an absolute waste of space. If you need something from this shopping center you would do better to get it from Amazon.

Joanne Flores

Always have what we need and very fast check out. Plus one of the friendliest Publix crews in the business.

Jerry Sinatra

The best Publix on the planet other than our home Publix Hickory Flat

Jeffery Sheble

Store always clean, friendly/helpful/pleasant employees.