AutoZone
| Category: | Auto Parts Store |
| Address: | 6702 Mt Zion Blvd, Morrow, GA 30260, USA |
| Phone: | +1 678-422-4877 |
| Site: | autozone.com |
| Rating: | 3.4 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–9PM |
Location
Photos 26
Reviews 44
KE
Ken Chimozi
I walk into the store & 2 employees , seem to ignore my presence. I stand at the waiting sign(no other customer in the store but me) then i signal & Elizabeth V reluctantly moves toward me& asked what i need. I showed her online pick up order but she looked completely lost& asked whats the item#? . she then moves to pick one of the items i needed then calls out asking the other item i needed.I asked her to look for order# & retrieve everything from the computer. She retorted,"i hardly do this".she moves& call her co-worker, Black male with ~ 58" with goatee& with NO NAME TAG!.He chuckles & walks to the computer, i moved & showed him the pick up order# but frowns& ignores me. He later walks aside to assist his co-worker move stuff while i stand there waiting. He later realized im still waiting & then walks to the isle,retrieves the last item that i needed. I shook my head in disbelief for this GHETTO kind of service.He then frown &asks as if ready to get confrontational" Why are you shaking your head, I helped you?" I said why did it take this long& after all am i not helping you by buying shopping here?" He then said (just like Elizabeth V) we dont /hardly do this. At this point, heads in the store had turned curiously listening to this conversation. I walked out feeling sad& demoralized.There was one of the staff (in a grey shirt) who just looked but said nothing as he served a customer, hes always been good to me.As from now on i will shopping elsewhere, as im just tired of employees who are so unprofessional but to earn paycheck .
AC
ACMG CORP
I went to the location on Mt. Zion road and I crossed the path of one of the worst customer service rep Ill ever met in my life...her name was Laytifo and she really does not need to be in the business of servicing anyone in a customer service type work. She was unprofessional and very rude. She works on the far end of the store in commerical accounts I assume. I will advise everyone I come across not to ever go to this store location because of her crappy people skills...she deserves a score of 1 out of a 100...low as it can be to match her terrible customer service skill. Do not go there for anything as long as she works there...The worst ever...she needs to be fired.and with her ways its just a matter of time. Corporate please fix this problem. She is pulling your business down.
RA
Randy Love
The Zoner By The Name Of Phil N. Was extremely rude and was so non chalant and unhelpful to say the least. I came in with a couple of questions about my break signal lights being replaced and all I got was "I cant help you with that" "go outside and find a mechanic in the parking lot" and he proceeded to assist the customer behind me. None of my questions were answered and even if I needed new bulbs, he didnt even direct me to purchase those so this visit was completely unprofessional and I regret stopping at this location. Terrible!!
JO
Jocelyn King
Chris is the absolutely best !! His customer service was outstanding!!!! I came in with trouble with my break lights . I thought it going to be a easy fix...but come to find out the bulb melted into the tail light connector . He too his time and dedication into removing the melted bulb . It took him at least 30 min to fix when clearly he could have been helping other customers. The service I received today was phenomenal . Thank you so much Chris for all your help .
PO
Porche Sealy
The staff is the best at this location. Most autozones Ive shopped at, the staff was really mean and uncaring. But not at this location! They went above and beyond to make sure I got my car running properly. They even saved me $200 just by helping me with a headlight that would have burned a whole in my pocket. Best customer service by far
WE
WeightsoverLove Nahsatta
Its an okay environment. They obviously dont know what it means to be professional but they will answer your questions. The throw around the n word and music as though they arent at work. It could be a 5 star place if they just clean up the language and get some training on how to conduct themselves in a professional environment.
LA
Latrecia Drake
Seems someone should be reviewing these posts and provide this place with some serious training. Customer Service is part of the job. Employees need to understand the job description and be able to perform the duties. Customers should not continue to have poor customer service. It is a very unprofessional environment.
CA
cali sunset
Horrible......Eddie was rude. Gave me horrible advise. Ghetto store and the guy try to give me a business card after I told him I had someone. Felt sexually assaulted by another co worker
JE
Jesus Gonzalez
Associates are friendly and very informative. I usually get the help I need without any confusion at all. Thanks to them, Ive learned a lot more about how a vehicle really works.
CA
Carlis Howze
Called here 3 times. They picked up first 2 times and hung up after having me on hold. Just didnt up 3rd time. I thought it was me. But it was the guy answering
WI
William Hudson
The manager is a great guy and he goes out of his way to help people figure out whats wrong with their car to get them the rite part..this guy needs a raise
RI
Richard Stripling
Went above most other AutoZone he explained what he was doing and offer ed what he found. I will be shopping for all my auto needs at this AutoZone.
JA
Jamall Patterson
If you need something this place youll have to go if you try to call them they are very rude and short temper somebodys training customer service
MA
Marlen Martinez
Very unprofessional, they sent me from store to store trying to find the piece I was trying to find! Poor customer service as well!
SA
Samuel Garcia
No long line when I went for oil filter and air filter. Friendly service. I would go back to this location
BE
Benjamin Colon
empleados atentos y saben l que hacen
JA
Janna DeBey
Rented the tools needed for my repairs easily. Had to buy calipers another time. Great location.
C
C Denard
Very sneaky and mean staff they say mean things about the customers they call me out my name
PA
Pamela Martin
They didnt have what I needed in stock sent me to another location with a 10% discount
CR
Craig Mann
Slow service and most of the employees dont seem to care about customer service.
DE
Devon Dasher
That hispanic guy is the guy to go to.... Im black so racism is out the window.
SH
Sherry Cornwell
I love going in this place and just looking around at all the neat things!
KE
Ken Bryant
Very unprofessional place the female manager need to be fired!!!
NO
Nolberto Parra
Buen serviciop
RA
Randall Dunn
Too cramped and unorganized. Staff was unattentive.
DA
DANIELE DODSON
Not enough help needs more knowledgeable personal
GL
Glenda Norman
Terrific customer service. Always courteous.
JO
Jose Marin
Got what I needed store was clean
KI
Kimberly Mayes
My hubby loves this place. . Lol
AN
Andy Sheppard
Need more gets crowded at times.
TI
Tiffany Harris
Slow service and unprofessional
AM
amgel hubcity
Very helpful empty when I go
SI
Sinquetta Fox
John is always very helpful
HA
Harold Martin
Long lines. Expert service
TH
TheYodaOne
Clerk was major helpful
RA
Randall Copeland
Great customer service
MZ
Mz.G- 4-Life-1-Love
Always helpful....
TI
Timothy A. Moore
Always friendly
TE
Terry Cannon
Long lines
JA
Jason Denny
Long waits
TA
Ta Armstrong
Convenient
CH
Chris Durden
Ghetto
LY
Lynne Wilson
Okay
CH
Christy Graham
A110
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