Category: | Used Auto Parts Store |
Address: | 5801 N Henry Blvd, Stockbridge, GA 30281, USA |
Phone: | +1 770-474-7999 |
Rating: | 3.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–4PM Closed |
JO
John Frias
I just walked out of the location and had a poor customer service experience with the key holder of the building. I came to swap out a part that I had purchased and was told the business closed at 4pm when Google and the hours of operation posted at the front door clearly stated 5pm. I said maybe Google needs to be updated and the man behind the counter stated (with a nasty attitude) maybe I cant help you with that attitude. Mind you the main lobby was filled with his employees whom he thought hed show off for by thinking I had an attitude. I merely offered a solution and he came back with an ugly response. I could have gotten even uglier but I said whatever and exited the building. I wont be returning to this business for the simple fact its poor practices to be rude and ugly to a customer no matter how their attitude is or isnt. Given I had a decent experience the first time I visited and had pleasant conversations with the same man he should have been more professional. People hurt and do crazy things to others for less than what he did to me. Just letting you know the next person may not be as nice as I was. Future reference.
RO
Robert Frost
I read the poor reviews on google and I still decided to give this place a try because of the new owner. I wish I hadnt. In February 2015 ( after the new owner took over ) I called and asked for a power window switch specifically for a 2002 F-350 and they told me they had it. When I arrived to get it the guy started digging in a sketchy box of pieces. He eventually pulled out a piece that he said fit my vehicle. I went to the the parking lot and tried the piece and it made my door and underneath my dash start smoking. I immediately took the part back inside the store and told them that they gave me the wrong part but they blamed my truck for what happened and they wouldnt replace the part or refund me. Later I took the truck to a mechanic with the part Greenway Auto Parts gave me and the mechanic said they gave me the wrong part and it caused my wires in my vehicle to burn out. So what should have only cost me $35 to repair ended up costing $200 thanks to Greenway Auto Parts. I would not advise ANYONE to shop here.
TR
Traffic Jams Motorsports
Ordered a Transmission from them and once I put it in we realized it did not have overdrive in it (transmission sold with 30 day warranty). I promptly called them to let them know within 7 days of us purchasing. I dont know who I spoke to but they told me that the boss would look at it and call me back. I called twice more and was told the same thing. Now its not that big of a deal but, business owner to business owner the way the so called owner treated me on the phone when i called the forth time was crap! He told me that i was 17 day out of warranty and that it didnt matter that I have been calling for over 3 weeks. He also suggested that I should have been calling him everyday. Stay away.........
A
A Private User
These people are the worst of all yards Ive been to. Moe, especially, will renegotiate or act like he didnt say something he said, or hand you an incomplete part and act like the rest of it is going to cost more - such as a bedliner - I negotiated to get a bedliner, and he charged me $10 more for the tailgate part, which is part of a complete bedliner. It seems that all junk yards are run by the lowest of people who dont know how to operate a business, so I guess I should expect to be treated like scum. Dont go here unless you have no other choice - as I do.
EL
ellen ferris
First, I never write reviews, but read them religiously. We were at a family reunion in Stockbridge, GA and wasnt going to stop at Greenway Auto based on reviews . My husband and I found all of the parts we needed at good prices and good service. We asked the guy about the bad reviews and told us he is the new owner. The reviews were for the previous owner. None of the reviews apply anymore, but he cant remove them. We would definitely come back here when we need parts. Great prices! Great service!
JO
Joe Holeman
Im very disappointed to find poor reviews for A-1 Used Auto Parts located in Stockbridge Georgia. I have became the new owner of this business November 1. I have made many changes to the company. I know customer satisfaction is the key factor to grow the business, this being said. I promise to do my best to satisfy every customer and their request. Im here to do the right thing. Please stop by and say hello. Mention this review for 10% off your purchase. Thanks for taking the time to read.
AM
Amal Stapleton
Bought an OEM VW Jetta stereo under the condition that electronic parts are sold as is. Turned out radio is busted and Joe said he would give me a $50.00 credit towards a future purchase. As a business owner myself I know there is a risk in buying/selling used parts. The fact that they will honor my purchase with store credit shows good customer service, the most important part of any business.
BL
Blaine Kooiker
Bought a fender flare for a truck through Greenway. They said the part was in good shape, got the part in and had pits and was very wavy. They did not want to work with us at all on giving us enough money back to repair the part and we wanted to send the part back but its a 35% restocking fee which is very unreasonable. I would be careful doing business with them, I know we wont.
NO
Noah Maddox
These guys are super helpful, fast, and fair when it comes to prices. I got four wheels for my 1991 Miata and it rides great now. Got to pick out what I wanted and went back for a driveshaft later. These guys have done a good job for me both times I went now and will work with you on the price. I will definitely be a returning customer.
B
B Relentless
They took forever pulling the part I came in for. The guy behind the counter was very nice, but a liar. I was told that the abs module I purchased worked, but it doesnt. 50 bucks down the drain, because someone wants to make a quick buck. Honestly, Im not sure how certain businesses run without repeat customers
GR
Gregory Hollingsworth
I purchased a part from GreenWay,and it was the exact part I needed,I installed it but it malfunctioned on me,I immediately called them and like the Professional They are They took Care of me and solved the Problem,I would recommend anyone to GreenWay Auto Parts anytime, Thanks Guys !!!
ST
StacIE Upchurch
We came here for a window and a piece of molding and not only got a great deal, but also got top notch friendly & professional service! Joe, the owner was there to greet us with a smile! I highly recommend giving GreenWay Auto Parts your business!
SA
Samantha Jackson
Wow I I had a great experience at this auto shop. The owner was very professional and kind. I bought an alternator from this shop, it turns out that I didnt need it and they gladly refunded me.