NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	3526 Buford Hwy, Duluth, GA 30096, USA
Phone:	+1 770-476-2254
Site:	napaonline.com
Rating:	3.8
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 46

Reviews 10

Al Medina

This store at 3526 Buford Hwy always seem to have problems honoring there warranty on there products. But, when I drive down to the hub in Norcross on Peachtree Industrial it is never an issue. I have been dealing with Napa since 2012 at least thats as far back as my maintenance records and receipts go. So I have a little experience dealing with them and i can tell you if you have an problem with something you purchased dont go back to this location because there is always a reason why they will not switch out the product. Ih yeah! I purchased the ceramic brake pads and failed in less than 6 months. It does happen but they always took care of it. But, not this location. This is the funny part for those who fix cars!Now the person i dealt with this time is Vee. Let me tell you the reason why they would not exchange the pads. He said they must have at least 50% or more pad left on it. Like Im going to take my wheels off to check. Ceramics usually last me a little more than a year. Just do yourself a favor and drive down the road. Always a smooth transaction.

Bagpipe Gnat

I appreciate how the staff of NAPA dont talk down to women who purchase things for auto repair. Over the years, Ive purchased brake pads, synthetic oil, windshield wipers, etc for my Explorer and i appreciate being treated with a friendly smile and great service. Plus i use my AAA discount. Great folks there!!!

Tanya Lynn

As a daughter of a heavy equipmemt mechanic, my dad taught me everything I need to know to keep my car running. Auto parts store after store treats me like I dont know jack, perhaps because Im a 115 lb woman, but not these guys. If youre a girl who knows whats up, this is a great store.

yong suh

They actually had the right parts for my tractor. They did take a little too long to find them.

scovode

Great service helping me diagnose and replace a bad battery on a Sunday morning.

Adam Farva

Good service but prices are way to high.Ill stick to OReillys..

Nicolas Uribe

Very nice people not to far from where i live and good service

Rick Dills

Poor customer service would be my last choice to buy parts

Richard Thurmond

Over priced but the staff is very friendly and helpful.