AUTO PARTS R US

Reviews 3

JE

Jennifer Jackson

I was on the way and I called to have a part removed. The woman who answered the phone was very rude. She told me that they cant remove any parts until the customer is there and pays for the items. When I got there with my mechanic, she told him, "if I knew it was you, I would had had the part removed" as if I wasnt standing there. She was very rude and out of character. As she was looking up my car, I asked her was it the right car (because my car is easily mixed up with a newer model) and she looked at me like i wasnt suppose to ask her anything, and said "yeah." She even talked about other customers in front of me and my mechanic. She said she "made" another lady (customer) leave Auto Parts R Us. If this is how they treat, customers, I will never go back there again. I rather drive 100 miles for a car part than to go there. They have lost my business and everyone else I know, including family and friends!

JO

Jordan Ussery

Excuse the negative reviews. The only people to rate a business are normally unsatisfied people. The No Name review doesnt like tumpies, burger king, bp, or east laurens high.. seems like he may not even like him self :) The other lady is referring to the fact we dont pull parts until they are paid for and that is my policy for my workers. Everybody has those few customers that are not satisfied. For every negative review I have 50 customers a week that leave happy and say how much they appreciate us. We can not please everybody and do our best to provide quality used auto parts at a good price. With that being said I hope whoever is reading this will give us a chance to help you with all your used and new parts needs. :)

NO

No Name

Rude! Unprofessional