Nu Look Furniture

Related:	consignment classics home furnishings
Category:	Furniture Store
Address:	3433 Memorial Dr, Decatur, GA 30032, USA
Phone:	+1 404-288-3068
Site:	nulookfurniture.com
Rating:	3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

Photos 13

Reviews 16

LaShay Monroe

Ordered furniture 16 days ago. I was told by Shawn at the Riverdale location that the products would be delivered on today July 20th between 9 to 5. An hour later I receive a call stating that delivery would be between 10 to 6. After 5 p.m. I place a call trying to understand when the products would be delivered since the employees Of the company were a bit confused. By this time I am mad because Crystal is rude to me threatened to fight me and now Im screaming at her. I contacted the Ackworth location, spoke with DD she claimed to have gotten in touch with delivery. Now they are saying their phones are dead. Next they claimed they were held up at another clients home for 3 hours and that yhe goods would be delivered by 9 p.m. mind you the establishment closes at 8. It is now 9 p.m. no call no show nothing but lies and bad business. I will never deal with this company again. They jusy lost a customer for good and anybody that I know considering dealing with them I will be there to deter any notion. These people do not deserve to be open. Do not use nu look furniture.

Kenyetta Tyon

I took my disabled mother here. I pushed her in on her walker. We were not greeted upon entering the store, and we were not assisted with entering/exiting/maneuvering throughout the store with the walker (Not enough room to roll her throughout due to the placement of furniture. ) My mom bought what she went for, because she couldnt find them anywhere else, and they do have nice furniture... but the customer service was horrible. I have sent many people their way, due to them being black owned, and having nice product. My past experiences with them were good. This one was not... AND WE WERE THE ONLY CUSTOMERS IN THE STORE... For the amount of employees working, I counted at least seven, they should have been more attentive ti THE ONLY CUSTOMERS IN THE STORE...

Symone Smith

First I got a bed sent to me that was the wrong color and style. I had a queen and king headboard on layaway but one wasnt in stock when I came to pay the rest of the balance. And no other headboards were that I wanted. Bc there was no money back I cancelled the layaway and got a twin matttess and a damn ceiling lamp that is taking longer than the said two weeks to ship into the store no one knows when it will arrive. Never buying anything from Nu Looks. But the workers were nice ppl overall but the company is horrible.

Natavia Avery

Well I went into the store on last Tuesday Nov 8th and ordered furniture and Ashley called me from the decatur store on Saturday Nov 12th and said my furniture will be delivered on November the 16th between 12pm and 6pm I said I have to work I will be home by 4:00 I called back around 5:57pm and asked where were the delivery guys she said they are on theyre way they are a little behind well now its 8:11 PM and Im sleeping on the floor where is my furniture

KIERRA CARTER

Ashley has the greatest customer service that I have ever experienced while shopping for home furnishings. Her manager on the other hand, not so much, he didnt even address me until he figured that I was going to purchase, but I politely ignored him while he rudely interrupted our conversation. Its because of her and the quality of the furniture, the reason I gave 5 stars.

Cat D

Alphonse was the best helping me select Living room furniture. Helped me setup delivery and accommodated the time so I wouldnt miss work. Orie & Kirk put furniture up for me very pleased with the customer service

Andrew Kurdelski

Lots of cool pieces and very affordable. Sean was awesome to work with. The team did a great job of showing what they had without any pushy sales.

james stokes

Sitting in parking lot waiting for them to open the lady said we officially open at 10 a.m. to get to you then

Shonda McDowell Weeks

Customer service was awesome. Furniture is unique & reasonable prices. Will definitely be back!

Kenya Goodman

The store on memorial Dr. Lies about their TV stands and will not receive my business anymore.

Shannon Brown

Furniture is beautiful but made of faux materials.

A Wynn

Great prices and great selection. Will be back