The Cosmetics Company Store

Reviews 3

JA

Jalpa Shah

I went into this store yesterday and showed the cashier Marilyn the Ariana Grande MAC lipstick I wanted. I have three friends who were there to witness which lipstick I wanted. I opened the package this morning to use the lipstick and turns out the cashier gave me the lipsloss instead of the lipstick. Called the location to talk to them about the mistake made and the assistant manager Kim said, "you walked out with me and there is nothing we can do. All sales are final." Even when the mistake is on their end, they refuse to exchange the product. CHECK ALL PACKAGES BEFORE WALKING OUT OF THIS STORE. The funniest part is, the receipt itself says exchanges or store credit is allowed.

SO

Sophie Kim

I would not even give this place one star. Dont go into this store unless you want to be completely ignored by the people who supposedly work there. There is a younger blonde woman with glasses who clearly does not want you to ask questions or go near her vicinity. The cashiers are very rude and condescending and they talk amongst themselves as if youre not even there. When you ask questions, they give you a disdainful look, answer in an annoyed manner, and carry on conversing with themselves. Dont buy your make up here. If you do go in, make sure to apologize for bothering them and wasting their precious time as you leave for good.

SH

Sheena Wallace

Every time I go in this store , the cashiers are very rude , there is no customer kindness in here at all . They follow you around like you are a thief . I often stop and look back when I walking out the store and they stand in a group as if you know they are talking about you . I do spend money when I go to this store , But isnt this why the store is open . I do believe I will call corporate this is the third time Ive went to this store and still get treated the same way. No people person skills at all!!! Im confused isnt this why a person comes to work ?