Top Beauty Supply

Reviews 10

KE

Kesha Pickett

Worst beauty supply store ever! And Im from south Florida, where the ratchets of the ratchets are and Ive never had customer service like this. Bad business people, worst customer service ever, and extremely unprofessional. I went there for the first time yesterday and bought some stuff. But when i got home i realized the 30 Second Hair glue was extremely hard to come out so when i took the top off, the glue was like thick slime and i wouldnt come out. And when i was able to get it out, it wouldnt stick and this is the #1 glue in hair stores and Ive never had an issue with this for years until now. I went back to the store today and showed them the glue and said Id like another one. Not a refund, "another glue". They refused to do so because the glue was used. I had to be at work in an hour and i had a full cap freshly spritzed and glued to my hair. (Glue was from a little bottle i had gotten awhile ago). And i had to use a small straw to take the glue out and to put on the tracks so yes i did use it because i had no other choice but it was barely gone. And they yelled in my face, the old guy smacked the money in my hand and told me to find another store to shop in. Any thoughts?...

---

CO

Collette Stringer

The most Horrible place to shop no customer service and forget buying anything you need to exchange as there are NO refunds within their 10 business days policy but please be aware there are no exchange either. The manager threw a bottle out the door almost hitting me when I told him his return policy is flawed and a scam and walked out without the product I do not need my daughter picked up the wrong item all I requested was the product same brand but Not only rude but voilent. I thought seriously of calling 911. to press charges. They have lost one customer and hope you will take the extra trip and shop somewhere else. Just so Rude to be doing business.

---

JA

Jaye Spencer

Their customer service is the worst. Ive witnessed them argue with other customers before. Ive had issues with getting assistance with buying hair. The last straw for me was when I was stooped down looking at something on a bottom shelf & 1 of the ladies tried to squeeze by & almost knocked me over & never said excuse me, Im sorry, or anything. I said excuse you, you almost knocked me over & she didnt even look back or say 1 word. I politely put my items back on their shelf & left. The location is very convenient for me, but I will drive further out before I spend another dollar in this place.

---

DA

Darlene Wells

Love it! Better than sally!! I moved from by Atlanta and its hard to find alot of the products Im used to using but this store has EVERYTHING!! Prices just a tad bit higher than what Im used to but well worth it. U WONT be disappointed. Extended hours are a plus and open 6 days a week as well. If u dont want to travel to lawrenceville or suwanee area for good quality hair products this is the store.

---

ST

Stephanie A.

I will never shop here again! They are extremely rude and unprofessional!!! They arent helpful at all. One of the women there sold me the wrong item and when I tried to return the next day, she said she couldnt help me. I told her repeatedly that she gave me the wrong item & she wasnt trying to hear that at all. Theyre terrible here. I wont be back!

---

KA

Kay L.

Rude, arrogant, and no respect it seems for African Americans. The location in lawrenceville too, doesnt make any sense to spend spend here.

---

SH

shonta daniels

One of my favs, they have hair that most beauty supply stores doesnt.

---

MA

Mae, Mom of five

They are the worst and the prices are so high, I now shop on Amazon

---

KA

Karmeka Waters

Never buy anything from them. Bad customer services.

---

SA

Samantha wilson

Bad customer service

---

---