Lush Cosmetics

Category:	Cosmetics Store
Address:	3333 Buford Dr NE, Buford, GA 30519, USA
Phone:	+1 770-831-5889
Site:	lushusa.com
Rating:	4.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 75

Reviews 18

Muttaher Laljiani

I love lush. The store has incredible products and have really made an improvement to my skin and face. My only complaint is the staff. Theyre TOO nice. That doesnt sound like a bad thing but it can be. I live right down the street from Mall of Georgia, and all 6 of us in my house use about 10-15 lush products at any given time. So Im there almost every week. I would hope that by now they would assume Im a regular and just give me a normal "Hi" and "Hello" and just let me shop in peace. But instead I feel like Im being badgered into buying everything. But one of the employees was like "Hey this is the 10th time Ive seen you this month!" (Which was total exaggeration) and I felt bad and embarrassed. I spend at least 150$ a month at this store, and I would hope they would appreciate such a loyal customer, but instead I felt like a nuisance. :(

Claudia Popovici

I had a very bad experience at Lush. My little sister purchased a face mask from Lush, and after using the product only twice it made her have a horrible allergic reaction to her face. I went back to the mall of GA location to return the product, and I had a bad experience returning the mask. The employees were not welcoming or understanding to my sisters face ( I brought her with me to show them her face)They wouldnt let me return the product and not once did they apologize for the situation. I will not be returning to this store or using Lush products. I will be telling all my friends and family about this.

Miranda Bell

They are really sweet in there. Very energetic, eager to help, show you how things work, and answer any questions. I had never been to this location but am a LUSH LOVER and wanted to show my friend the brand for the first time. The store was clean, signage was clear, everything was merchandised attractively, and the staff was professional and friendly enough to really make it fun for the both of us. Plus you cant beat the product regardless of how its handled.

Karla Jean

This was my first time at any Lush store and I absolutely LOVED it. The staff and manager were very helpful. They educated me on the meaning behind the brand, how to use each product, and helped me find scents based on what I liked. I highly recommend this store. The customer service was AMAZING. I loved what I bought, it was exactly what I wanted. The experience was so great that Id rather visit the store than shop online.

Catalina Ortiz

I absolutely loveee lush products! I wouldnt change it for the world! But this store is tiny and always crowded and on top of that there are like 15 people working there. I also dont like to be bounced around like a hot potato. If I am being helped by one person, I like that that person helps me with my entire purchase experience. Hope they make some changes or move to a bigger location.

BellaLaree

A lot of people say Lush employees are pushy but these gals were wonderful. (: they gave us a sample before we even indicated buying anything and the suggestions they made were perfect, so that shows they were listening to what we liked/didnt like. They also managed to pay the same amount of attention to everyone else in the store even though it was crowded. Wonderful service.

Paige Harland

I came in just wanting one specific thing but ended up getting five and I dont even regret it. Props to Cody for being so friendly and Ramona for the awesome, spot-on recommendations! This location is out of my way but Ill be coming back just for the great experience.

Hello Jelly

I was there on a crazy busy Saturday and the place was PACKED! All the employees had great energy, were enthusiastic, and very knowledgable/helpful. They make shopping there fun!

Alexxis Stegemann

The employees at this lush location are fantastic. I only bought something at the store due to the amazing customer service. And i ended up loving the product I bought!

Caroline Newsome

Love the products and the people there are always so kind and helpful!! Sweetest people at the mall by far!!! Ill forever shop at lush!

Riley Montgomery

i went in with some friends sorta as a joke because bath bombs but ended up loving it. also jason is the coolest employee ever.

Maggie Moo

Really crowded ,some things smell really strong. But their all natural and have really good manufacturing processes

Melanie Lee

I will always love this store. Great products, great people, great energy, great smells! <3

James Lopez

The employees were extremely insightful, helpful and kind! Free Samples too!!!

Billy Greenfield

Best staff, awesome hand washing demo, beautiful products even for guys