Category: | Clothing Store |
Address: | 3275 Peachtree Rd, Atlanta, GA 30305, USA |
Phone: | +1 404-841-0093 |
Site: | orvis.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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Trent Williamson
Have had good experiences here in the past which is why I dont think they deserve less than three stars. I brought in a reel for repair or replacement. It had been used 5 times before the seat cracked. The fishing manager told me the only option was to ship it to Orvis HQ where they would MAYBE be able to fix or replace- but probably not as my reel has been discontinued. The cost to ship and have it looked at would be almost as much as the reel itself. Seemed like I was inconveniencing him greatly. I think he didnt want to go through the work of shipping it or taking a replacement out of his inventory. Orvis whole schtick is that customers always receive 100% satisfaction. Thats part of why you buy from them. This was clearly a faulty product that had cracked from minimal use but they seemed unwilling to help me and unable to provide correct information on the repair process. Called Orvis HQ and they told me everything he told me was mistaken. They were quick to help and give reasonable options- the Orvis I know. Had I not called, I think I would have left very dissatisfied with the brand. Luckily they saved the day. To be noted, I never threatened them or asked for special service- they just did the right thing the first time. Moral is, Orvis is great and quick to help as a company but be careful which location you go to.
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Susie Cabrera
DO not buy their dog collars! This is thell very worst dog collar for my golden retriever I ever had. It did not even last six months. He is 10 years old and the last collar from somewhere else lasted 9 years. they also sent me the wrong collar at first and their custome service person wanted to argue with me. I sent it back but was never refunded the whole amount.
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Shadow Executive
Premier outfiiter for outdoorsmen and women, especially fly fishing anglers. They have tackle, flies, clothing, accessories and equipment for fishing fresh and salt water as well as some hunter gear and apparel. Orvis is a wonderful place, but it is and expensive experience so be prepared to spend heavily.
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Katie Coakley
5 stars, Orvis! You guys will have my business for life. Thank you for replacing a delivered, (yet missing/stolen), item ~ free of charge and with overnight delivery. Youre ability to get me a quick replacement made my husband very happy on his birthday!
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Daniel Summers
I highly recommend their Fly Fishing 101 class if youre looking to understand more about the sport. Justin and Bob know their stuff. They covered everything you need to know to get out on the water and fish. These guys made the class fun and easy.
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Steffen Hooson
Great place for fly-tying materials! Aaron knows what hes talking about and is super helpful. Well be joining him on the river soon!
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John McTernan
Was greeted by Aaron who went on to help me with all my local trout fishing questions. Awesome staff
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Trey Newthang
Very high quality gear and clothing and the staff was very. Knowledgeable and friendly!
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John McCosh
The best 5 star your staff is great keep up the great customer service
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Graham Jones
expensive, but I still love Orvis for their selection and quality.
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Brian Ussery
The place for fly-fishing gear, ask for Shannon or Dewy
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Timothy Kercheval
Great selections. Helpful sales associates.
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Dillon Mann
Knowledgeable friendly staff