Category: | Used Car Dealer |
Address: | 2000 N Semoran Blvd, Winter Park, FL 32792, USA |
Phone: | +1 855-304-1923 |
Site: | hertzcarsalesorlandoeast.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM 12–5PM |
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Katy McBride
We decided to go here because my Mom liked the Rent to Own concept. She figured that a car rental place would have reliable cars to rent to their customers and liked that the prices of their used cars were well under the Listed Price. At least a $1000 less. We were able to walk around the Lot and explore what they had available. It was a bit annoying that they did not have the prices listed on the information stickers or on the car. Every time we wanted to know a price, we had to ask. As we were checking out the cars a gentleman named Joe approached us and asked us if we had any questions. He was very helpful & did not pressure us. He answered our many questions with grace & a sense of humor. He was great with my older sister & Mom. We were able to Test drive 3 different cars after signing a waiver and allowing them to make a copy of our license. He had to drive the car first (just to make sure there were no issues), then pulled over at a safe location & let me take the Drivers seat with my family in the back. I Test Drove a 2013 Nissan Versa (very basic), a 2014 Kia Forte (very comfortable seats, powerful & lots of nice options), and finally a 2013 Honda Civic (smooth driving, nice interior, computer displays w/ a Reverse camera, top of the list on dependability, & awesome gas mileage). So needless to say we choose the Honda Civic. We then worked with another gentleman Ramon who put all the paperwork together and discussed an extended warranty option with us. He was also very agreeable & wonderful w/ my Mom. They even stayed late for us on a Saturday night (uggg...poor guys). We were very happy & grateful for our 2013 Honda Civic LX! I was surprised that more people were not there. The prices are so low & the cars available were quality cars! If you are looking for a great price & low pressure sales. This is your place!
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Nicholas Bernard
My initial experience was great but after a short time, I realized that there was a slight flat on one of the tires and Eric who was nice enough to put air in it when we noticed it was a little flat at the dealership was completely absent when I called a few times to have him assist me with it later, After failing to get in contact with him I had to fix the issue on my own for a car I just bought. I left a message and received no callback at all. I then have an issue with the driver side window where the window doesnt wind up (this is less than 2 months after purchase). Theres a warranty on the car and I cant get one person at the dealership to tell me a place I can go to to have my car serviced, youd think they would at minimum have a few places on hand. Instead I get redirected to call the warranty company (who was closed on the weekend not that Eric bothered to know or tell me that), I called and the customer service was great but in my gut I still fear that Ill be footing the bill and the insurance wont cover it I wasnt left with a lot of confidence after the experience of dealing with the dealership. This went from a 4 star experience to a 1 star by one guy just not wanting to help, even if he couldnt help he didnt apologize for what happen, didnt sympathize, kind of just blew me off. If you decide to take your business there, please go with a more seasoned rep as Eric cannot show an ounce of empathy to the people who provide him with sales.
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Samm Epstein
We had a great experience at this Hertz. Joe was extremely helpful while we were there, and the only reason we did not purchase the Prius we were looking at from Hertz Winter Park, is because we fell in love with a different Prius at the other Hertz location in Orlando. Joe let us borrow the Prius we were looking at for the entire day so we could compare it with the Prius at the other location, and bring it to get inspected if we chose to. We got the other car inspected by the Toyota dealership and it passed with flying colors, and Im sure the second would have also if thats the one we would choose. Toyota told us buying from Hertz is a smart move because they do regular maintenance on their cars and take excellent care of them. Hertz Car Sales has great prices and does not pressure you into a purchase. Their prices are fair to start with, and although there are fees involved, the fees are not as astronomical as purchasing from a regular dealership. All of their cars for sale are the best vehicles out of their rental vehicles, and have been though heavy inspections, and it was evident when we compare the two cars we were looking at and they both were mechanically in excellent condition like new. Although we purchased from Hertzs other location, both stores operate the same way and purchasing from either would be a very smart buy, depending on which one has the car that is the perfect fit for you. If you go, ask for Joe!
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Brian Ortega
My girlfriend first came here to buy her Nissan Versa Note. We loved how it was not pushy and no haggling. She simply told them what cars she wanted to test drive, they gave her the keys and she was off. They didnt come with in the care with us. She tried a couple cars till she found one she liked. Once she had her financing in order, she simply went and bought the car, its about 40mins - hour of paperwork but then youre out the door with keys in hand. A couple months later my cars engine broke down and needed a new car ASAP. Due to my girlfriends experience I went to this location to also look at a Versa Note. It was the same exact experience for me. I just let them know what cars I wanted to drive, they gave me the keys and I was off. I tried 3 different cars and was stuck between 2 of them. I came back the next day and decided on a Yaris, was going through the paperwork but started having second thoughts. I apologized and asked if I could test drive the Versa again, and the salesman didnt seem annoyed or upset in the least, even after like 20 mins of paperwork. He gladly gave me the keys and I was off once again with the Versa. I ended up liking the Versa better so he started the paperwork over for that and about an hour later I was out the door with my new car. Id recommend this place to anyone looking for an affordable car and have already recommended tons of friends.
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Michael Davis
While I still have little faith in a clean Auto-Check, Im updating a previous extremely negative review of Hertz Car Sales. They were stand-up guys about the vehicle they had sold me that I discovered had internal bumper damage, that they were not aware of at the time of sale because the bumper cover itself looked undamaged. They had me bring the truck into the body shop they work with to get an estimate of the damage. Sure enough, the bumper had done its job in protecting the vehicle from a minor bump, but in doing so had taken damage and been rendered unsafe for future collision. Hertz took care of all the repairs and I got my truck back with the bumper back in alignment and repaired to as new condition. Well done.