Category: | Computer Store |
Address: | 729 Executive Dr #605, Winter Park, FL 32789, USA |
Phone: | +1 407-917-1345 |
Site: | dauntlesscomputers.com |
Rating: | 4.1 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Jov 465
Great product, great customer service, great price! Long Story Short: I spent a lot of time debating where I should get my computer build because of post-shipping horror stories, so I decided to go local. After a quick email Dauntless set up an appointment and we got going. Shortly after I got my computer, it ran like a beast. I moved to a new apartment and I guess I messed up a couple things trying to upgrade to Windows 10, and I was able to take it back to Dauntless computers to fix all of my problems NO CHARGE! The thing is running great now and I have no regrets! 11/10 would do it again. Long Story Long: I spent weeks researching prices for my 6th generation on big websites like ibuypower. I even waited for special deals! But then i started reading about how poor the support is afterwards, and I got scared that my 1.3k investment could not work on arrival, and then I am stuck with it. I started to search local, and after comparing the local places Dauntless had the best prices. But the best price does NOT always make the best service! So I wanted to make sure we got an appointment to see if I was going to get good service. Chase was very thorough and professional. He made sure that I was comfortable about the price breakdown, terms of service, and the fact that I WOULD NOT PAY until he did a full demo (complete with benchmarks) on the day of delivery. I signed the invoice (labor cost was low too!), and came back a few weeks later to see my beautiful new machine. We did a full sit down demo of the machine, and then after wards we counted out the money and I was on my way. I tried to upgrade to Windows 10 a few weeks later and that (of course) was a disaster. It actually caused a lot of issues and then I downloaded MORE stuff to try to fix the stuff I broke, and it was just a landslide of failure. I brought it back to Dauntless Computers and he took like 3 HOURS to fix my computer and he just installed Windows 10 with a brand new key FOR FREE! He got all my drivers up, made sure it was good to go, and sent me on my way. My computer has been running great ever since. Moral of the story is, Dauntless computers provides great products, with great service, for a great price. Customer support is what I was afraid of when I started, and I see made the right choice.
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Roderick Johnson
This company is truly amazing! I had spent quite a while searching for a quality computer that could keep up with my addiction to Sims and Civ 5. Chase put up with my endless barrage of questions for over a week until I finally felt comfortable to put in an order. He updated me on the progress almost every day and, since I was coming from Gainesville, helped work around my schedule so that I could pick it up. He even threw in a free SSD. I picked it up September 2015. It ran great. I ran into some problems around February 2016 because I had downloaded some programs incorrectly. I brought it back to Chase that week and he fixed it for me free of charge. Hes very easy to contact and great about continuous support and answering any questions you might have even months after your initial purchase. Truly a pleasure to work with and definitely knows what hes doing. I will never buy from anyone else when it comes to gaming. I would recommend 100x over.
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Bryan Orourkee
This place was super great, didnt cost much, and the pc is beautiful and runs like a pro. However there are a few problems, one of the RAM cards I got with the PC were faulty and caused the PC to go into an infinite boot loop. I got help finding the problem, but after that I was told I was pretty much on my own. Customer service here is unsatisfactory, they spent most of the time avoiding the problem and lying saying that Avexir will email me about the RAM (I never got that email.) After confronting them and telling them I hadnt received any contact from Avexir, I was ignored completeltly. I even waited 2 months to write this review, so they had a chance to correct their mistakes, however that has not happened.
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Ricardo Castillo
Tried to build my first Gaming PC myself but couldnt do it So i looked up A computer repair places to see if any had experience with gaming PCs thats when I came across Dauntless Computers. Jacob Helped me with the process and it was super fast and easy. Overall Excellent and Friendly Service. So if your ever in need of having a PC built or repaired Hit up Jacob and Dauntless Computers. 10 stars if i could rate that high.
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Alfredo Munoz
My computer suffered from a complicated operating system failure, but when I took it in they instantly knew exactly what to do, in just two hours they had my computer working good as new. The employees are as friendly and knowledgeable as they come, and youd be hard pressed to find a more reliable and trustworthy group of computer engineers.
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Xavier Jones
I wanted this to work out. Unfortunately it didnt. He built me a system that gave me nothing but problems and then left me high and dry when I really needed help. His prices are great, his customer service after hes got your money, however, is not. Go to Newegg or CyberPower. Hell--you can even go to Alienware. Just do not go to Dauntless.
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steven nelsen
I called recently and spoke to Jacob and he helped me over the phone trying to figure out what kind of pci adapter I needed so my new graphics card would run optimally. He was very helpful and i would recommend you visit this store first for your needs
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Bryant Laskos
I am semi-new to building computers so I stopped in to see Jacob to help me with a few problems that I ran into. On his site, it says anything under 15 mins is no charge but he went well beyond that with no fee just to help me out! 5/5 would recommend!
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Off With Your Hand
After a long running issue, the owner worked directly with me to resolve it. I have a great machine, and would consider dauntless computers first when looking for a custom pc.
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Ben Lenso
Premises not what I expected, BUT service and product repair was excellent. P.S Do not expect them to be open CALL first :)
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Phil Fauble
Super company to buy from. Professional manner put me at easy. If you want a gaming computer this is where you should go.
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Stamo A
Thank you Jacob @ Dauntless Computers for helping me fix my photo saving issue : ).