Ace Hardware

Category:	Hardware Store
Address:	7398 Aloma Ave, Winter Park, FL 32792, USA
Phone:	+1 407-671-4545
Site:	acehardware.com
Rating:	3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM

Location

Photos 44

Reviews 17

Bobby Clark

Terrible service at this Aloma and Goldenrod location in Winter Park, FL. I Was refused a return on an un-opened Item with a receipt. (Mind you this was only $5) The excuse I was given was "We are Ace Hardware...but we are kinda not, see someone else owns this location." I moved a few weeks ago and originally bought the item across town (where I moved from) and tried to return it at a location close to my new residence. This was the crappy customer service I got. I obviously have a receipt proving my purchase and bought at ACE HARDWARE. Privately owned or not, there is a way better way to handle this situation. There are also many ways this could have been taken care of internally to keep a guest like myself satisfied, (again we are only talking $5 here). So much for that jingle that states "helpful hardware folks," yeah not so much. Steer clear of this place, what a waste. I will never step foot into an Ace Hardware again (no matter who owns it, ot what type of Circus Side Show they have.)

Kasheem Seaman

I needed an inner tube for my bicycle and I had told them its 26 x 2.35 and told them that its larger than the standard inner tube. They told me that they carry it but there out of stock at the moment and they will order more and it will take about a week to get it. While they were ordering it I asked them three times to be sure that they will get the right one and they reassured me that they will. When I came in the following week for the inner tube they only had the standard size and not my larger size and they told me thats all they carry and they didnt even care that they lied to me.

Scott Wksm

A great little family owned hardware store in my neighborhood. They have all the basics in stock, prices are reasonable, staff is very friendly. I have lived in the area since 1997 and have shop this location many times. When Im doing a big project I will go to Lowes or Home Depot if they dont have what I need. If Im not in a rush Ill let them order it for me.

A Private User

Do not ask for help from Butch. Most likely he’s going to hang up on you. Plus theyre only open until 4pm on Sunday. However, at least a live person answered the phone unlike Home Depot, who is into having you talk to a computer. Im still talking to a computer as I type this, which is probably why I decided to in the first place. Isnt the internet wonderful?

Phillip Lee

Very helpful and knowledgeable staff. Been coming here for over 5 years and have never had a bad experience. Just wish they had a larger store with more products. Would save me a trip to Home Depot.

Orlando ITGuys

I have been a satisfied customer of this Ace for many years. Very family and community oriented ...What ever they dont have in stock, they will get it for you or help you find it...

Jason May

Always knowledgeable and more than helpful for those special modification needs. This is the place to go for special/any sized bolts and nuts.

Pam Sehnert

Very helpful. Did not have the exact piece we needed so they helped us create a workaround at no charge! Really above and beyond.

Nick Stern

Staff is eager, friendly and intelligent. Very pleasant experience every time.

Brian Smith

Good if youre close by and dont want to drive to Lowes or home depot.

Christopher Colli

Very helpful staff. They will quickly help you find what you need.

Kevin Fry

Ace is my go to place, not this one. Staffed by jerks.