Novatech Computers

Category:	Computer Store
Address:	4320 S Hopkins Ave, Titusville, FL 32780, USA
Phone:	+1 321-264-4871
Site:	novatechcomputers.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 8

Reviews 12

A Private User

Took my lightening struck computer in. They said they fixed it and told me to come and pick it up, they installed some new hardware. I brought it home and there were issues with the software, programs would not boot up or run properly. I took it back in and they said that it would be another couple of hundred dollars to fix this problem. They should have told me the entire scope of the problems, hardware and software up front but they did not. They allowed me to pay for all of the hardware and never informed me of the other problems that would have to be fixed as well. It would have cost me the same amount of money to fix it as it would cost me to buy a complete new one. I wrote a letter to complain about it and to return the hardware. I was told I could come in for a full refund, however the next day, the lady had thought about it and changed her mind about her previous agreement with me. Now I was to bring I the entire computer back to them, get a refund for the parts that I purchased but they wanted the whole rest of my computer as well to try to resell so that they could recoup some of their losses from me. What kind of business is this? I will never buy anything from them again. I will never recommend them to anyone I know. What a lousy way to run a company.

Nick Gehlman

Brought my computer in once and they said they fixed it. They did not. Brought it in again, said they know what is wrong with it... They did not. Then I gave them another chance, and still they couldnt fix my computer but yet still charged me for the service of doing absolutely nothing but install unwanted and unused software. Not to mention theyre rude customer service. But after all of this I complained to them and then they said they will not charge me to bring it in one more time (Which was very nice) but then they said it was getting the BSOD because overheating. So WITHOUT permission they decided to install 2 huge fans and move another one of mine and also move my DVD drive, then charged me for the 2 fans that they replaced without my permission! Overall they use this business for people who dont know anything about computers and just have a software that is needed to be deleted but cant do it for whatever reason so they bring it in. That is what this company is designed to do. The employees are inexperienced fools who have no clue what they are doing with my computer. If you want someone to handle your pricey computer that you worked hard to pay for, this is NOT the place to go. Oh how I wish there was less than one star...

John Ross

I telephoned Novatech concerning my computer problem and was immediately impressed with their knowledge, concern, and customer service skills. I took my computer in later that day and had the pleasure of speaking with the owners who were staffing the service counter when I visited. They were extremely friendly, professional and knowledgeable. They recommended a solution to my problem (hard drive recovery from a lightening struck computer) that was very practical (even I could understand it), inexpensive, and effective. I will visit them for all my computer issues and plan to buy a PC from them in the immediate future! I very highly recommend this outstanding business for your computer and computer support needs!

Gary Henderson

I have used Novatech for complete from the "ground up" computer builds, repairs, removal of the awful Windows 8 on a new machine and replacement with Windows 7 Pro, and every time, without fail, they have come in on time and at or under budget. I am speaking with them now about yet another build (a platform to optimize Photoshop performance), and I have no doubt they will deliver the goods. Their staff knows what they are doing, and the owners (Fran and Dean) are ethical business people. I cannot recommend them highly enough.

A Private User

My recent computer repair was handled thoroughly and didnt break the bank. The technician searched out the cause of my problem with a printer/scanner/coper that wouldnt do all its functions. I explained to son who lives in California about all the things they resolved and the cost -- now he plans to bring his laptop during his next visit and have them give it a "tuneup".

A Private User

Novatech helped me with an important and fast inquiry about whether they had a particular type of hard drive in stock (they did!). At the end of it all, I wasnt able to buy, but their availability and fast response was a tremendous help. Thanks, yall! -- RG

A Private User

Fast turnaround, honest diagnosis and they offered options as to how much repair I wanted done. It cost 250 for a diagnosis, hard drive replacement and new memory. I have twice the computer now for half the price of a new one.

Charles Hall

These folks are amazing. Always friendly, knowlegdeable, and dependable. Ive used them 4 times w/o any problem.

A Private User

These guys are good, know their stuff, and are quite reasonable in price. Quick turnarounds too.

Kay Gerry

Bought my laptop here 2 yrs ago. Very nice. Helpful, they dont treat you like a tech dummy.

Robert Mckee

Very good at what they do.. I send all my friends to them.

Toro The Mouse

Fast and good knowledge.