Category: | Video Game Store |
Address: | 3045 Columbia Blvd Suite 103, Titusville, FL 32780, USA |
Phone: | +1 321-264-3373 |
Site: | gamestop.com |
Rating: | 4.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
I am a frequent customer to GameStop. I have several systems at which GameStop has provided my family and I with. I am a Power Up Rewards member as well. I have purchased numerous games, accessories, and gaming jargon from GameStop and have appreciated them and in return been a loyal customer. Today I went to pick up my pre-ordered paid in full Resident Evil. In the process I thought I may exchange a game I purchased for my children which was defective. In the process of returning the game my five year old decided he wanted to take it out its case and crack it. Will I am an honest woman and this is not the first time he has done this, however it was the first time he did it to a already defective game. I still insisted my GameStop would help me out with a $6.29 game. Heck, Id probably get a more expensive game anyway. Well I was informed that it was against their policy and they would not honor it. And I was also informed by the associate that there would be no avail calling to voice my complaint to a higher level because according to them, complaints never get attention and this was against their policy anyway. Well, I was baffled! I have always been there for them and silly little game they wouldnt budge. Outrageous! I simple mistake, that I believe could have just been fixed. Well, I canceled my membership and also my paid in full Resident Evil 6 reservation and will do my business elsewhere. If GameStop or employees of GameStop cannot treat their loyal customers with any empathy then I wish not to affiliate myself with them.
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Matthew Mickelsen
Whats great about young people working at GameStop? They know their stuff. You want games? They have em. No matter who I talk to, I always get good advice and great service. Not sure whats out? Go in and tell them the type of gameplay you like, and theyll make recommendations of what will fit you.
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Mike Edwards
Im like a retard with a rubix cube when it comes to game stations. Thanks to the stores awesome staff I was able to get my children a system that worked for them. Thank you
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Sean Galbraith
Love the employees here. They are friendly and helpful and dont mind spending the time with the customers. They never rush anyone and genuinely care.
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Jennifer Trasport
Knowledgeable staff, friendly and helpful. Very good about finding you the best deal on a system bundle or giving an honest review of a game.
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Steven Wright
Not as big as some other GameStop locations - can be both good and bad. Longer lines occasionally, but more personalized experience.
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ujfro 69
This is the best Game Stop I have ever dealt with. Good stock and helpful, courteous, knowledgeable people. Great place!
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Berry Ken
Always come in to the point they know my name plus whenever im looking for something they help me!!!!! Thank You!!!
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Alex Gonzalez
the anna is one of the best people who work their she is always helpings and does a fabulous job
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Solomon Corvalex
Fantastic service by the employees. Theyre very knowledgeable and friendly. Best Game Stop ever!
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drew Thompson
Has the monopoly on video game retail shops halted yet? Or is Game stop still the only one?
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thomas hagle
Best game stop Ive been to. Helpful peopke that really know what they are talking about.
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Michael Rivera
The manager is pretty nice but the employees dont seem all that interested
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Mary Elizabeth
Love this place and the people in it. Best game stop Ive ever been to!
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Kevin Foster
All the staff is friendly, helpful, and knowledgeable.
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Darren Wolny
Very friendly staff. Great customer service.
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Brent Scott
They have always had good service
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Marcus Gaetan
Staff is great a very helpful
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Online Kazuto
Good service and variety
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Rob Smith
Game Stop is Game Stop
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Charles Theriot
best game stop ever
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Xyandrow Z
Very helpful ppl
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Blank Blank
Great