Toys"R"Us
| Category: | Toy Store |
| Address: | 8101 W Broward Blvd, Plantation, FL 33324, USA |
| Phone: | +1 954-474-1404 |
| Site: | stores.toysrus.com |
| Rating: | 3.8 |
| Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Location
Photos 100
Reviews 46
DA
David Cranman
This location did not follow their own rules during the holiday of one voucher per family. I showed up at 6am and didnt get anything. They handed out the vouchers to young individuals and Scott, the store manager said that anyone that appears to be age 12 or older is considered a customer. This was against their policy and Scott was not appologetic, nor willing to do anything in regards to this. I will never shop at this location again because of their actions during the holidays in regards to the Hatchimo and the SNES system. What the store manager decided to do is wrong and not appropriate when it pisses off so many actual customers.
JA
Jaime Palma
Worst Customer Service !!!! I placed and order online for store pick up. When I went to the store to pick up my order, I was told that the order had been cancelled. They did not offer any way to solve their mistake. I then called Toys R Us 1-800 number, one hour later they were also of no use. To add insult to injury, hey put a "hold" on my card which will take 5 days to clear. So I am out of my money to buy the gift for 5 days and I have no gift !!!!!!! If there was a similar store to Toys R Us, I would never buy from Toys R us again !!! I gave them 1 star because the system will not let me post without at least 1 star.
JA
Jason Guthrie
Good luck with getting someone to answer the PHONE CALLED 10 TIMES...I ACTUALLY COUNTED ....I guess they have kids working there because a kid intro explains someone will be right with you yet no one answers the phone...completely unprofessional . .Called every store only the express stores actually answers the phone...good luck getting a toy expert to answer the store phone lol.. who is the area director.....for these stores ...
PI
Pilar Navia
Despues de pagar y salir de la tienda me di cuenta que algunos articulos que estaban en sale me los cobraron con el precio regular tuve que volver para que me hicieran la devolucion
TI
tina vohwinkel
We came for a merchandise pick up. We waited in line, at customer service, for about 10 minutes. Then we were told to put information in this "check in", which is on the other side of the customer service desk. It should be at the other side of the he customer service desk, where you walk in. We were not told to-do this first.
JO
Joe Pascale
I guess you could call the store clean. Toys were stocked in their proper places. The store itself is just old, and could use a remodel. Low ceilings in one place, high in another, dirty A/C vents. The Toys R Us near Copans road is nicer. Only had one checkout lane open and there was a fairly decent line of people waiting.
HE
hernan escobar
Lugar amplio, limpio, seguro que encontrarán un bonito regaló para los niños, buena atención, pasamos un rato rico y viendo tantos juguetes hermosos
JE
Jeff Rubinoff
5 stars for great memories growing up. That and my son asked me if there was a Toys R Us when I was born. :) Fun place for kids to lose themselves in so many cool toys. Prices not bad, the especially considering the competition from Target, Amazon, eBay, etc... It is the whole experience for the child.
LI
Lisa Vee
Only reason this store is still around is because of hard to find items. I asked for help finding and item, was told they dont sell it anymore. As I was walking out I found it, Fail! Why are are they soooo slow at the register.... took me 15 mins to buy 1 thing on a Wednesday.
TH
Thomas levac
Its a toys r us so the inside is what you would expect. So why does the mens room look like the bathroom at a dive bar at 2 am? This is a kids store and I risked getting my little kid filthy in there. I hate to say it but go to Amazon, at least your kids wont get hepatitis
TI
tina nguyen
This toysrus is pretty clean its closest to me so we go here alot. Most of the time things are organized. Customer service is kind of slow. Lines get pretty long and crazy if not enough staff are on registers. Staff arent always asking if you need help finding anything.
DA
Dawn Marie D
This particular location has some of the best customer service Ms Cherry has always accommodated my autistic children & goes out of her way to make sure our experience is a pleasant one. My kids especially enjoyed the LEGO events held there.
VI
Victoria Bruce
Theres always a line but this store is always in order and well laid out to find what were looking for quickly. Could use updating or sprucing up exterior and parking lot and entrance.
MI
Millie Muentes
Well stocked and helpful staff. I was unhappy with their unorganized Lego event though. Kids were allowed to pick out pieces themselves which led to them running out of some parts.
A
A Private User
Store has changed alot over the year. store was extremely busy, but still received great service from their ”asset protection”. Very helpfull and knowledgeable on the products.
MA
Mark Leeds
If you need toys and you need them now, this is the place to go. They have a lot of toys. They have way more toys than other stores that do not specialize in toys.
EL
Elsa Gonzalez
Buena atencion y mucho surtido encontre lo que buscaba
RO
Rod C.
Muito bom lugar. Para as crianças é um paraíso.
JE
Jennifer Reeves
Very big store. Waited in line for my Nintendo Switch here and the staff came out with waters and candy for everyone in line.
MA
matthew keeton
I will never go to any other toys r us again. i found every thing i needed and the service outstanding all in this store.
JO
Jorge Luis Bastidas Rodriguez
Es un sitio con variedad de productos
WI
Wilson Cordero
Ive seen more inventory in other toys r us. I went for a kids phone and they had none. I had to go to another one
MA
Marucha Marquez
variedad en juguetes y Buenos previous.
MA
Maria E. Argueta
Muy bueno encontre lo que buscaba
MA
Marcos Barroso
Loja de Brinquedos para enlouquecer adultos!
JO
Jorge Lulka
Muy padre la tienda y bien surtida
DA
Danny Gil
El paraíso de pequeños y grandes
JA
James Hamilton
I used to go here for gifts. Large selection of toys, clothes and almost anything else for kids.
GA
Gary R
Not too many other toy stores to chose from but they do have pretty much everything you need
EL
Elizabeth Echeverry
Dirty looking from the outside, but I found what I needed and received ok customer service.
CL
Clint Lambert
Standard Toys R Us. A great place to get holiday toys for your favorite kids in your life
AL
Allen Powell
All the toys you could ever want and the best part is they price match other stores!
JO
John Driscoll Jr
We bought some items that were on clearance power wheels and got a great deal.
BE
Benjamin Gibson
They have pretty much all bases covered when it comes to kids. Great selection.
RO
Ron Z. Ko
Great store. Went on day before Christmas.. Shelves almost cleaned out! LOL!
A
A Private User
Its the only toys R us that i have near to my house and i really like it!
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Raiza De jesus
Variedad de juguetes
SI
Simone Bernardelli
Decent size. Large parking lot with some shades/trees. Friedly staff.
CH
Charlie Riffle
Pretty good location.. Seems to have the latest, most popular toys
SO
Sonia Patricia Ramirez
Bueno.surtido.
LA
Larrie Snead
Great clean store just watch out for beehive outside the exit area
DE
Deysi Ramirez Morales
Dop I dop
JI
Jimmy Norton
Its a giant toy store, people, and thats pretty cool.
SO
Soir Stragos
Associates where no where to be found on my last visit
A
A Private User
Went to store and workers locked door ahead of time.
WI
Wilman Perez Hernadez
Me encanta
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