Cellairis - Kirkman Walmart

Category:	Cell Phone Store
Address:	2500 S Kirkman Rd, Orlando, FL 32811, USA
Phone:	+1 407-917-0004
Site:	cellairis.com
Rating:	4.9
Working:	11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM

Location

Photos 5

Reviews 14

Raymond Graphics2012

Im giving these employees a four star. And Ill explain why... the initial salesman short Latino guy he helped me from the get go. he was helpful and when i asked for a discount he turned it over to the new manager. the manager, well versed and polite and whatever he was kinda smart.. why not five stars? about five months ago my wife and i went into the store on kirkmann road. the old manager hooked us up with discounts, special and stuff. this new manager would not discount any repair or stuff. that ticked me off. when i asked why he was again like knowledgable and stuff and was like sir absolutely no one is given discounts of any kind. and when i mentioned the other guy from five months ago and stuff he was like i apologize but that was in error and our policy is that everyone pays the same price.. hes chill though cause i offered or like wanted to see if i threw him ten bucks would he charge me less and he did not accept it. he went as far to say that that kind of business is not the way cellairuss does business. so whatever they were good and stuff but four stars not five cause i didnt get my discount..

Amy Carter

Dont know what happened to Ryan & Roxy but the new guy there really worked my nerves. He originally tells me its going to take 15 - 20 minutes to fix my phone and it ends up taking over an hour. When I originally went back he tell me "I have customers" and Im thinking "REALLY? WTH am I ?" So now Im irritated. I come back the crack is going and Im relieved. Everything seems fine until I go on YouTube and the LCD starts acting crazy. Screen is flickering different colors, the keyboard starts randomly typing, and apps start to randomly open in close all on its on. Im doing on fd phone now Im leaving all the errors may by this keyboard.. Rush over there after work only to have my time royally because now my phone is worst. And now I have to o back so they can fix this mess

Vladimir Cadely

HORRIBLE, avoid this fraudulent place like the plague! The new one in Walmart on Kirkman by far the WORST repair place. They use refurbished C-Grade screens that done work. They repaired my iPhone 6, only to have a thin crack on the lcd. When I brought it back they repaired it a 2nd time only to have the screen not respond to a touch every 2 min. When I asked for a refund they said they cant refund they can only replace again, even though the receipt clearly says you can refund within 14 days. They then gave me a number to their cooperate who never answers the phone or respond to their voice mail. Worst experience ever, they charge 129 for a repair when Apple does it for 110. STAY AWAY!

Arielle Rodriguez

i went to get my phone repaired and met Douglas the manager who helpful and nice. he helped me get what i needed to be done. Last time I went there was someone else that wasnt as nice and didnt take the time to explain anything like Douglas did. He had a smile and asked me how my day was which was nice to hear after a long day and the fact that I was going to spend my money there. I am so glad I came to this store, its nice to be treated respectfully when youre spending your time and money somewhere. Go see Douglas at the Kirkman store in the Walmart if you want good customer service.

Karl Gustov

Do you want a real genuine review of the manager Doug ? I came in the other night. It was probably 7:40 at night. Doug mentioned he would be closing in 20 minutes, however what could he do for me? He proceeded to fix my iPhone, helped me to choose a case & put a glass on the new glass. I hope all read this. In todays world people dont offer enough respect for police officers. I am a local officer for Orange County and I hope all of my colleagues take any needed business to Cellairis inside the Super Wal Mart. Great job... Best customer service in a very long time.

Katiana Seizeme

Today I had the worse experience in this repair shop at Walmart on kirkman. I went there to fix my phone screen n it end up worse and I end up spending 4 hrs there. The manager was so rude, he sent his associate to come to talk to me instead of him. His name his Jesus he suppose to be a manger there n his doing a bad job at it very bad. I give them one start because the associate Maria was very recpectful n apologize for her boss behavior. Worst place ever to take ur phone to get fix. Management sucks n his name his Jesus.

Anthony Smith

DO NOT TAKE YOUR PHONE HERE!!!!! This store took in my IPhone with a charger issue and my phone was returned with a worse signal problem. I requested my money returned and they refused. Their customer service is horrible. Manager refused to speak to me directly. Please take down these con men do not take them business. BE CAREFUL SIGNING THEIR WAIVER.... ITS THEIR EXCUSE TO DESTROY YOUR PROPERTY AND NOT REIMBURSE YOU. MOST OF THEIR RATINGS HERE ARE FALSE.

Becky Lynn

I recommend this location to anyone with a cracked iPhone screen! I forgot the name of the young gentleman who helped me out; he was professional and answered all of my questions! When I received my device after they had fixed it I was shocked as to how new it looks!! Very good job and very inexpensive. Quality definitely beats Quantity over here! So I am a very satisfied and happy customer!

Maria Nazario

I didnt really know what to expect from when I walked into the place, given that its in a Walmart, however I was pleasantly surprised. The store is neat and the staff are incredibly friendly. I was assisted by Dylan, who was very knowledgeable and answered every question I had in a way I could understand (which is always a big plus for me!). Will definitely be coming back! :)

Rawaa Almajedi

I went in to fix a severely damaged iPad and it was fixed really nicely and polished. I really recommend you come here and especially go to Will, he is extremely helpful and fixed my iPad at a low cost. He even left his shop and personally delivered it to me to the Vision Center. I am extremely thankful!!

MIRANDA CORBETT

My iPhone 5c was destroyed and with in an hour it came back to life! Johan an employee at the Kirkman store not only made sure to explain everything to me but he also provided amazing customer service. I will only go to Cellairis because of Johan and the amazing customer service he provided.

Luis Manuel Urquiza

En este lugar le roban las piezas A los teléfonos te los devuelven con problemas y no se hacen responsables de los dańos que ellos mismos ocasionan

Jeremiah Lovley

Awesome experience from, Ryan. Was in and out in 25 minutes. Really friendly guy and cool to talk with. Will be back soon to get my cool customized phone case with a picture of my and my girlfriend printed on it. If youre in the area, definitely stop in and check him out!!

Arielle Rodriguez

Went to the Kirkman store with my sister, cool dude named Douglas was awesome. Got a screen protector and case for my phone. He was really nice and took care of us. Really good customer service, I hope he is there when I go back to get my ipad fixed. Thanks Doug!