AT&T

AT&T, 2620 Enterprise Rd, Orange City, FL 32763, USA,

Related:	goodwill deland
Category:	Cell Phone Store
Address:	2620 Enterprise Rd, Orange City, FL 32763, USA
Phone:	+1 386-775-3131
Site:	att.com
Rating:	2.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 21

Reviews 24

K Shaw

I went into the orange city store (only because I was on that side of town) due to an issue I was having with a phone I purchased the day before. DWAYNE is a deplorable character, he has no customer service and is definitely in the wrong line of business. My 3 year old had to restroom, unfortunately DWAYNE was the closest AT&T employee to me. When I asked if there was a restroom we could use, the man didnt even raise his head up to address me. He just pointed to the back of the store and continue doing what he was doing. I was in the store over an hour when a different employee could not figure out the issue on my phone. DWAYNE was asked to assist...thats when my headache started. He is rude and disrespectful, to the point where I had to tell him to get someone else to assist me. I WILL NOT recommend anyone to this location!

Elena Boughey

Nobody EVER answers the phone at this store. The menu and lack of personal interaction is deplorable. People like to speak with someone and when you press zero several times, it should get to a representative regardless.. I hope they change this terrible impersonal practice and become a little more hands on... Will update later after I go to the store. I hope its better than the phone service.

Remone Beason

This is by far one of the worst at&t retail stores i have ever been to, terrible customer service and almost zero knowledge of their products and services. Mind you this isnt a complaint because I couldnt get my bill lowered or something i was simple trying to get information about their at&t life services and how it would affect my current bill.

Alex Goncalves

Excellent store! The representatives are very helpful and knowledgeable and provided me with excellent service. I had a problem with my Galaxy s3 - I had some sort of downloading error that wouldnt go away - but the rep had fixed it in no time. Store looks amazing inside and out. Highly recommend this store to those who live close to Orange City!

jennifer jacobs

They do not answer the phone. At all. Ever. I know that most of the time when Im directed by 611 customer service to go to a store, it has to be a company store, and even then most of the time its BS and the store doesnt/cant/wont help. I called several times. At several different times and they were definitely open. Never answer, ever.

Bebee Goddard

I swear, for people who are supposed to be naturally smart, and highly educated, they sure do not know how to talk to normal every day clients. You know the ones, been with AT&T 18 years and just needed to talk about whats new. Besides that, I think the way they service their clients, standing up, is just demeaning their customers.

Daniel Rose

WORST CUSTOMER SERVICE EVER! I have an att account and sent my husband 20 miles to this store and they would not help him get his number ported to my account AFTER I HAD ALREADY CHANGED MY PLAN TO ACCOMIDE HIS PHONE! THEY JUST DONT LISTEN AND ONLY GIVE YOU CANNED ANSWERS!!!!!!!!!!! GONNA CHANGE TO A DIFFERENT PROVIDER AFTER THIS!

Michael Perez

Horrible service. Was given wrong info and when attempting to turn back to fix. The rep, "Ben" wouldnt open the door because it was exactly 8:00 pm. The closing time. The right thing to do would be to assist even if it is 1 min past closing. Horrible store, bad management.

C Cox

So for three days Ive had to go in and stand for 30+ minutes and hear bs line after bs line as to why I cant buy a phone with cash and have my phone number transferred. We do exactly what they ask us to do and still cant get them to do a simple upgrade.

A Private User

This was the worst experience I have ever had with AT&T. The sales rep was very pushy, and just wanted to sell the phone and tack on all these expensive features. Ended up going to my local store in Deltona and was much happier.

Mark ?

Stay away from this store and AT&T. They lie and will tell you one thing. Then you find out different. Customer service is the worse I have ever seen. Again. LIES ,LIES LIES. Do your home work and read all the complaints.

richard bertrand

I never think that cell phone providers are going to be a good experience... But they set me up with a nano SIM card for my Google Pixel really quickly.

Daniel Bungard

Horrible customer service. Very slow. I was in there for an hour and no one even addressed me. Of the 9 watches on display, only one worked.

David Vaught

Very very poorly trained staff. not willing to help out with the bogo offer on a new ph with out losing the line.

Miriella del Carmen

La mitad de los empleados habla español.

David Carrasquillo

Almost impossible to reach anyone at this location, go to corporate customer service and you get disconnected

Belinda Headrick

Nice people and very clean.great selection on paying the bill and many phone and accessories to choose from

Emilio Rivera

Store manager is great and they have some great reps.