AutoZone

Category:	Auto Parts Store
Address:	3698 Tampa Rd, Oldsmar, FL 34677, USA
Phone:	+1 813-855-9860
Site:	autozone.com
Rating:	4.2
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–9PM

Location

Photos 23

Reviews 11

Harrison Liebrecht

Just had the most hilarious experience here. Walked in to simply buy a can of refrigerant for a buddy of mine who has a leak in his AC system; the system was low on refrigerant, causing luke warm air. Now Im a Factory trained ford technician so I obviously diagnosed the problem, and we decided as a cost effective way of getting cooled on a budget, until my buddy can save money to actually fix the leak in the AC. (Very small leak) I grab a can of AC pro for a quick fix, went up to the counter, and a 65 yr old wanna be mechanic working the counter proceeds to tell me Im wasting money and asks if the compressor is running, pressure readings, etc and that low freon isnt the problem as if he knew what he was talking about. He tells me that I better get a mechanic to check it out before I waste my money on something that "clearly wasnt the problem." I smirked and said "youre looking at a master tech ford technician" and went down the street to advance auto parts and got the dang refrigerant lol. So after that waste of time finally got my buddys truck cooled and had a good laugh about what happened down at AutoZone with the old geezer giving very uneducated advice. No customer should be questioned by their purchase, I couldve bought a can of refrigerant as a present for all that fool knows. If you need to buy parts, thats what theyre there for. If you need advice, consult with a technician or your service manual.

Jonathan Kane

Excellent customer care, got greeted and helped within a minute of walking in the door. Most other places you have to listen to the guy have a conversation about who knows what for 5 minutes before you get greeted. They knew exactly what I needed and I am no mechanic. Very clean store with products well placed so you can grab what you need and get out. Best of all there is a helpful associate that will help you make the right choice for your situation. Special thanks to Geoff, he tested my check engine light. He was very kind even enough to hold the door for me when we went back in. It is rare to find that in a business now a days. He saw me not as a customer but as how he makes his money. I will be sure to go back there anytime I need parts or mechanical advise. They unfortunately did not have 2 of the parts I needed but did find a store close enough within home for me to stop and get both parts. All I had to say was that Geoff called and they had me rung up and out the door within a minute or two. Thanks again Autozone of Oldsmar! I will be sure to tell everyone that needs parts to come there or any other autozone.

Kelly Smith

I came here to test my car battery. The first gentleman that helped me advised that the battery was bad. I was going to take my car to my mechanic, but it wouldnt start again after I shut it off. I spoke with a different gentleman named Bo, who advised against jump starting it. He offered to jump start but advised that it would need to be replaced right away. I decided to have it replaced there. Bo was so friendly and helpful. He walked through every part he needed to replace the battery so I knew exactly what I was being charged for. Then when he was replacing the battery, he discovered an issue with my A/C line and helped find a temporary solution until I can bring it to my mechanic. The level of service he provided was above and beyond the service you receive at most places these days. I truly appreciate his help and his demeanor.

Brittany Goodman

Hello, I was waiting in line to be helped for about 3 minutes. And another customer was in the store when I arrived, was motioned to the register to be checked out before me.I was not acknowledged at any point. And when I asked the cashier Nicholas why he checked this customer was checked out before me, even though I was waiting in line and this customer never had. I was told it was because this customer had already been helped. And when I expressed this to the manager I was told the same thing, and he elaborated to say that this customer was in the store before me. So even though he was never in line and I was, this is why he should get checked out first. Also another customer began to bully me and get involved, and neither employee did anything. Nevertheless, this was my last visit to one of your stores.

Lisa Kennedy

I called yesterday to get prices on a new battery for my Nissan Juke. The gentleman who answered the call gave me three options with pricing and warranty information. I stated I would be in tomorrow and do they install the battery when purchased. He assured me yes, they would be happy to do so for me. I went in today and Greg Perkins helped me with my battery and it turned out he was the man who helped me on the phone yesterday. Greg is courteous, helpful, and very quick in doing what needed to be done to get me back out and on the road again!!. Thank you Greg for helping me and being so kind and quick!!! I would recommend this store to anyone!!

David Trocha

I purchased a headlight bulb and was given the wrong one. I later that day returned it for the correct one. They were not able to make the straight up exchange their reason was that their servers were down. After a 20 minute process i had to pay for the new bulb and $15 refund had to be put on a gift card. Days later i tried to make a purchase and was told that there were no funds on the gift card... I now go 1 mile further down the road to Discount Auto.

Lisa Faust

What fantastic service. Went in for a new headlamp bulb. Thomas helped me. He immediately found what I needed and went out of his way to install it for me even though it wasnt as easy as originally thought. He could have just sent me on my way but didnt!! Thanks. I would recommend this store. Ive never written a review before.

Lisa Smith

This AutoZone is the best. Both Bos ( one of the Bos is the manager) are full of information and are very helpful. They installed my rear brake light with in five to ten minutes. It cost me a whole $8 and change and I have an extra bulb for the other side. Keep up the great work and thank you

Candice Herman

Bought a headlight for my car but did not drive my car to the store that needed the headlight. This nice guy told me to bring my car back that needed the light and they would install it. I bright it back and Bo flat refused to install it. He was very rude and he treats customers horribly.

APHG Law

Extremely rude, unhelpful and condescending. Bo offered to help, came to the car removed some parts to start the process, went into the store and did not return to the parking lot. He then refused to put back together the parts he removed.

Sridhar Kocharlakota

Needed wiper blades for Toyota and bmw. They ordered them and installed them.like the service. Like the store. Yes the store is neat like someone on the blog said