Category: | Cell Phone Store |
Address: | 1344 NE 163rd St, North Miami Beach, FL 33162, USA |
Phone: | +1 305-949-7071 |
Site: | wirelesstoyz.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
ME
Melissa Mejia
Horrible customer service , I walked in with my mother and spoke to a guy that seems to speak Spanish. We told him good morning politely in Spanish and he told us "well first of all, goodmorning" in English. We asked him if he didnt speak Spanish and he said no. I decided to translate. He tried helping us out but then the phone rang and he decided to answer the call and he forgot about us completely. The other guy came over and helped us out, same thing..he didnt speak Spanish. Everything he was saying was over charged. When we left they started speaking Spanish to each other as if we didnt understand. Terrible customer service. Dont come here.
PA
Paulincia Metallic Bubbles
Horrible SERVICE location.. Couldnt tell if they were like that because of the demographics or what. Open the store tardy. Customers waiting for them to open, they cannot acknowledge or apologize. make sure you check your plan.. Although they are connected to the Carriers system "Supposedly" they didnt see that i had insurance and charged me a 30% stocking fee for having the phone for 1.5 day. Asking for a manager or owner doesnt phase them because they have the same work ethic... HORRIBLE... Customer are not right, NOR are they respected... NEVER AGAIN!!
TA
Tatiana Prokopovich
Service sucks, but it is a subjective opinion. Consider this objective fact. If you buy something and do not open it and in 5 minutes you realize you bought the wrong item and offer to return, they will not return it. No respectable store has such policy. Stay away from this place. Amazon and Ebay can give all what these people offer, at better price, with return option, tax free and more often than not with free delivery. Also, your cell provider will charge a few more bucks, but you can always return
NA
Nathalie Lopez
This was a terrible store from the start the customer service was poor they sold a broken phone that worked for only two days be careful this guy is selling broken phones and when you go back to try to fix he wont he will even try to charge you extra super violent and vulgar we walked out and left to the other wireless on west dixie and they helped they seemed to be on drugs it was a scary experience!!
JA
James B
Love this place! The staff was extremely friendly and patient. They took the time to answer all my questions. Fixed my iPhone 6 Plus in 20 minutes literally! I highly recommend this location. I recommend speaking to Tariq when coming here, this guy knows what hes talking about. The store is full of good phones and cool accessories so Im sure you will find what you need!
RA
Rafael Salinas
Employees are trained to suck your on The are far away from Knolegable . they swipe your card , which no advice . I know this is too low to compare to Apple Store , but advising you just go there for pay your bills otherwise ... Be carefull , They dont care Pd enjoy my 20 Bucks suckers.
BR
Brent Brathwaite
there is a very good reason why most of these locations are permanently closed. it is not even worth it to write a review about their customer prevention department. I urge you to walk into the store, and ask them about their phone plans or the refund policy. It is quite the experience!
LA
Lauren Kelli
Never go to this Wireless Toys Everything there is broken!! The Manager with the huge light bulb head knows NOTHING ABOUT PHONES and he will make your day HELL because he has a minimum wage job! The worst customer service EVER!! The one on 135th street is way better!!
CI
Cici Manning
The worst place ever, stay far away it all about money. I purchased an item and I try to exchange the next day they wanted a 50% restocking fee. Now I see why 9/10 theyre empty , this business needs to be closed for good. Smh worst customer service ever !!!
TI
Tina A
I looked around everywhere to repair my broken Galaxy S6. Everywhere I went, either the technician was not in the store or the price was ridiculously high. I went to Wireless Toyz, and it was done in the same day for a reasonable price.
AN
Angelica Roldan
I wasnt going because of the comments, I tried anyway and everything was good, the quality of the products, the phone I bought, the attention and the prices.. great place to find used cellphones at reasonable prices :)
JO
Jovan Francis
Stay far away! Very shady business. They sold me a defective charger and dont want to refund me my money. The guys know nothing about anything. Im just waiting to see the "going out of business" sign.
DA
David Holand
Amazing place and great customer service, they went above and beyond anything I needed. Also great prices and super affordable !! Will recommend and definitely go back.. Thank you
DE
Dee Phil
Always have my back when I drop my phone and my screen cracks. Affordable and REALISTIC prices, in and out service when it comes to repairs! I recommend 100%
EV
Evelyn Gonzalez
Always go to make my payments to this store. Fast and easy every time. They even helped me with my internet and picture messaging issues. Thanks guys
JO
Joel Perez
Great place to go to. Very knowledgeable employees and technicians. Excellent job on my iPhone repair. A must go for repairs.
JO
Joel Perez
Went to get my iPhone 6 Plus fixed there today. They had it done in an hour. Phone works great and their techs were awesome
CA
Calvin Collie
Great place to get the correct info, they tell you everything straight up! I highly recommend this store for everything
MA
Mario Martinez
great service and have all that I neede3d to buy. helpful in describing product to be able to buy.
ST
Stanley Johnson
Fast repair reasonable pricing. Highly recommended for repairs. 2-4 techs on site every time
JO
John Triano
Excellent experience, great staff and very knowledgeable. I highly recommend 10 STARS
ED
Edouard Pierre-Louis
fixed my galaxys quick and easy without any issues and i got them back the same day
JE
Jean Baptiste
This place is so great and there is this guy TJX spitting image of Drake no lies.
TW
Twes Promotion
What service, omg wireless heaven. My service advisor looked just like drake.
KE
Kenly Pierrevil
Amazing experience had my phone done in 30 min. Ill never go anywhere else
NA
Nancy Martin
Place was nice and clean and that boy TJ looks just like Drake yummy!
CL
Clarence Howell
What an awesome store!! Tj is the man. Thanks for excellent service.
KE
Ketly Mentor
Phone repairs I phone galaxy Samsung Nokia and Drake are you mad bro
DA
Daniel Palermo
Amazing experience, I recommend to anyone that needs great service
MU
Muller Pierre
Yo dogg i phone 5 6 screen lcd repair. Unlocked phones, and Drake.
LE
Lexime Desavines
They helped me so much in English and in Creole I love this shop
GA
Garrett Uchida
I phone 5 5s 6 6 plus repairs drake is there dont get emotional
A
A Private User
Worst cellphone place ever.. Overpriced and NOT friendly at all
ED
Edva Jean pierre
I love going here because theres a guy that looks like Drake
WA
Wahoo Prophete
Great customer service skills. Very friendly staff.
A
A Private User
The best cellular place around in the whole 305 area
MI
Michael Anthony
Great service and fast and great prices
CL
cleva Man
This is the worst electronic store ever
MI
mike williams
Friendly People great customer service
ST
Stasey Vedrine
Fixed my 5c real quick and real cheap
PA
Paul Sylvestre
I phone 5 6 ys lcd repaid. Drake
CL
Claudia Kamien
I phone 5c repair awesome work
RO
Rob Billy
I phone 5 5s 6 6 plus repair.
YM
Ymmacula Polyni
O my god did you see DRAKE
G
G T
I phone repair great work
AD
Adline Dorima
Great place great prices
KE
Keshia Alceus
Service Was Great
ST
Steve Williams
Horrible prices
LA
Larry Williams
I phone repair
PI
Pinky Friend
Drake was here
GA
gary jean-michel
I phine 6 lcd
JE
Jenny Jacques
Good service