Category: | Florist |
Address: | 997 5th Ave Pkwy, Naples, FL 34102, USA |
Phone: | +1 239-262-6536 |
Site: | gracelakesflorist.com |
Rating: | 3.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Tammy M
I went to Grace Lakes for my wedding flowers and I was very disappointed. The colors were not what I wanted (their idea of peach is coral), and some of the roses had brown around the edges which is just unacceptable when you are paying Naples prices. Ive seen fresher looking flowers at grocery stores. I asked for my bridal bouquet to be on the smaller side. They managed to do the complete opposite of that. Giving me about five pounds of hydrangea and a few roses to walk down the aisle. It was probably the width of my waist and looked cheap and clownish. Even other people commented on how big and heavy it was. It looked ridiculous. I spent about an hour on my wedding day dismantling it and trying to put it back together into something decent. I wrote them an email to express my disappointment and I got no response. I wrote again the next day and got a very brief, very non-apologetic response. I think I should have at least gotten a phone call from them considering it was my wedding, but no. Overall, bad customer service. I would not recommend them at all.
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Zach Robery
Went to Grace Lakes to get a birthday arrangement for my girlfriend, who is very picky when it comes to flowers. I spoke with the owner, April, and after telling her my girlfriends likes and dislikes April made an awesome arrangement! The flowers were very unique and the flowers lasted! My girlfriend was impressed, which earned me points, Ill be back for an anniversary bouquet for sure!
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Marian Haag
I love the service here. The many arrangements from this florist I have ordered have been beautiful. The flowers are fresh and have lasted well over a week each order. Quality and price with great service cannot be beat! They are up to date on the latest in style and are unique as well. Not the same old green vase with ferns for filler etc. Awesome!
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Campbell Mattiello
Stopped in there in desperation the day before Mothers Day. They created the coolest arrangement that my mother just loved! That was four years ago, and I use them as my go-to florist for the area!
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Liz Henry
I called last minute to send my Mom flowers on Mothers Day. My Mom not only received them in time, she said they were beautiful! We thank Grace Lakes Florist for doing a great job!
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CoachDenise Brimmer
I was given one of their dish gardens for my birthday in Sept. The dish garden was very beautiful when I got it , it even better today!!! Thank you Grace Lakes Florists
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Maria Lopez
Ive had several of arrangements made by April. She is amazing and her staff is very friendly and helpful. Would definitely recommend Grace Lakes Florist.
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A Private User
The customer service was terrible. The people are a bit stuck up and over priced.