Category: | Bicycle Rental Service |
Address: | 13108 S Dixie Hwy, Miami, FL 33156, USA |
Phone: | +1 786-242-3733 |
Site: | elitecycling.net |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–4PM |
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Chris Iovino
So I left a Huffy bike with them to be "tuned up" and have tube replacement on almost 3 months ago. Because of extenuating circumstances and a car accident it took me so long to get the bike back. The customer service was great but my bike was definitely not repaired or tuned up at all. The tubes were replaced but the chain wasnt on correctly and the whole frame is now slightly bent. I got the bike home to ride it for all of 10 minutes before it came off the gears and I was almost thrown to the ground. When I went to go put it back on my hands were totally covered in grease and I couldnt manage to get it back on. I cant believe that I waited 2 1/2-3 months to finally get my bike back just so it breaks almost instantly. Other people seem to have a great time and service with them so maybe my situation was just a fluke but I have never been so dissatisfied with a service in my whole life. I spent $70 basically just to get new tubes on the bike because nothing else was touched. I really had hoped to have it fixed so I could ride it again but it looks like Im back to square one with this. The only upside is that the staff were nice and asked me about how I was doing after my car accident and everything else.
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James Dunne
I have bought all my bikes here. Two Citizens for my wife and I some 7 years ago, (still in excellent shape) and now another two Citizens this year for my daughters; as well as a used Fuji road bike for myself. The prices are more or less the same anywhere, and yes, maybe you can get it cheaper on Amazon. But you dont get to get the feel and the advice. Especially if you are a novice and that is where I think is their value added proposition. Contrary to a couple of the reviews, my experience with the staff has always been top notch and I have found them to be extremely helpful. They will also build your bike for a very reasonable fee if not purchased at the shop. Bottom line, in the case of your first road bike, go in and talk to the guys in the shop. If they dont have what your looking for, they can order for you and build it professionally. Plus they can guide you towards what you are really looking for. I give them 5 stars and a thumbs up.
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Sam Levine
I drove around town looking to purchase my first carbon frame. Went to 3 places locally before landing at Elite Cycles. I was amazed how difficult it was to just get a frame. Im in a store willing to make a purchase and the best I got was "buy this bike and you sell all the parts you dont need" All I needed was a frame and someone to build the bike. I had all the parts except the frame. I couldnt believe how terrible the customer service was... Walked into Elite and in about 15 minutes they had a great frame set in my price range. The bike rides like a dream!! Go see Marcel at Elite Cycles.
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Edvar Afonso
I did an extensive research to decide which road bike to buy, I sent emails to many stores in Miami and the “care with clients” of the Elite Cycling was far superior to the average. The store staff is very competent technically and you feel really helped in making your choices, without pressure for selling more expensive products. Especially the seller Manny was very patient and attentive. Answered all my emails, fulfilled the agreed deadlines and gave me much support in the purchase. Excellent professional. I was very pleased with the purchase and recommend the store.
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Enric Die-Girbau
This is the best bike shop in Miami. It is also the only place where you will shop 100% pressure free and get the best bike for YOU. They have been super solid in supporting my Santa Cruz bronson purchase and BMC SLR02 with tips, mechanical advice, riding advice and spot on service. Everyone at the shop is extremely friendly and knowledgeable. Ask them about the shop rides on Tuesdays and on Saturdays. No need to ask for anyone specifically, they are all great people.
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James Williams
I have purchased two bikes at this shop and get them tuned and repaired as necessary. From the owner to the other guys in the shop, everybody knows their stuff and there is no snobbery. They talk with the novice with as much passion as they do an experienced road rider. Theyve got pretty much everything you need, and if they dont they will get it for you or tell you where to get it (fold up wall mount bike rack - Home Depot). 5 stars all the way around.
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Ila Pogliani
Elite Cycling is the best bike shop/store in the Kendall area. The staff is friendly and accommodating. The (owner I assume) manager and his stuff are very knowledgeable. The shop is very clean and organized. If you need a special part, a different bike of what they have in stock or a tool, they can order it for you. Service is quick and prices are very competitive. They have a great selections of high end bike and few low end. Definitely recommended.
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Guillermo Baratelli
Excelente atención al cliente, Excelente atención al cliente, Excelente atención al cliente Excellent Customer Service, Excellent Customer Service,Excellent Customer Service Gracias Manny
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Frank Fraga
Went in looking for a box to ship a bike. Salesman grabbed a box for me no questions or charge. Ive been to other bike shops before and they always charge me for something they almost always throw away. Says a lot about the people working there not minding to help a person out. Won a customer and one of the few that sell one of the best brands out for mountain bikes "Santa Cruz".
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Manuel Sanchez
La tienda es super completa. Hay bicis usadas en excelente estado y muy buenos precios. El servicio técnico amable y eficiente. Muy bien asesorado! Gracias!!
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Jimmy Martinez
Took bike in to do some upgrades on mountain bike and Glen was very helpful along with Calvin who noticed I needed rear break adjustment Nephew bought his bike there and they were very professional which lead me to recommend to a friend who bought 2 bikes for his kids from Glen. Its all about service .
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Jorge Velasquez
Mejor imposible! La verdad me siento apreciado como cliente, no como uno mas del monton. Eso hece la diferecia. Thank you Marcelo...
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Gabriel Barfield
Wanted to avoid Cycle Mart just down the road due to their horrible reviews. Glad I did! Walked in asked the guy behind the counter for what I needed and he delivered quickly. Low pressure, no trying to sell me stuff I didnt need. Highly recommend these guys to anyone in the area.
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Pomposity Dunwith
Friendly staff were quick to help me solve a problem that every other bike shop Id spoken to was unwilling to deal with. They made the repair in the time promised and even asked me to come back after a few rides to make sure everything was working as anticipated... Free of charge.
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Real Energy Food
Awesome service at Elite Cycles and Fitness. My husband and I bought two mountain bikes there and would definitely recommend them. The team seemed as excited as we were about the bikes and they really know there stuff. Nothing was too much trouble, Thanks heaps! Karen and Mike
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JAS JAS
This store is the BEST bicycle store south of Miami! What makes them the best? The employees that work there are top notch! I purchased a bike, third party. They inspected, packed, shipped and treated it like its theirs. I was impressed! Thanks guys!