Kay Jewelers

Category:	Jewelry Store
Address:	10401 US-441 #74, Leesburg, FL 34788, USA
Phone:	+1 352-365-0303
Site:	stores.kay.com
Rating:	1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 7

Reviews 5

Evelyn Rodriguez

Very rude employees in the Leesburg store. We went into the store today and they were very busy so we waited around 20 mins without being acknowleged then left and came back. When we came back there was only 1 customer. We waited again for about 5 mins to be acknowledged. We then told the lady what we were looking for, she just shook her head no and said nothing else. Then I asked her what size a ring was and her response was "they are all one size." I just looked at my boyfriend and we both shook our heads. I said thank you and we left. Im surprised she even spoke. She obviously didnt want to be bothered by us. But thats ok. We will buy our $2,500 ever us ring else where. Her loss on commission. We will not return to this store. I can see why it has so many BAD reviews.

Jennifer Mosley

Very very disappointed!! I have sent my ring back now 7 times to get the same two stones fixed! I was told to come pick up my ring today so I went on my lunch break and when I put my ring n the SAME two stones are still not fixed! And everytime I take my ring in to get it done they "clean it" witch means they take a layer of gold off to make it smooth and shine. So that means they are taking the value of my ring down even more! Dont think I will be getting any more from this store! I hope that can make things right !!!

jonathan lucas

Go to Jared . I do not recommend Kays and its not just on one bad experience its been multiple. The most recent time, I picked up jewelry for my wife and they took my ID and never gave it back, realized it the next day. Called for two weeks straight and they gave me nothing but the run around. Finally got an answer from their "Manager" . For her just to say no its not there when I know it was. Never take my ID out for anything until that day. Horrible experience each and every time .

Suzi Carlisle

I do not recommend Kay jewelry and if you do purchase a warenty with your purchase! Within a week after purchasing a ring I had to have diamonds replaced. And have had this ring repaired many many times. Very rude employees.

Edwin Drew

Rude, disrespectful employees, ring aways has to be sent out for tightening of diamonds. Buyer beware. Go to Jared for your jewelry purchase