T-Mobile

Category:	Cell Phone Store
Address:	313 NW Commons Loop #119c, Lake City, FL 32055, USA
Phone:	+1 386-401-6900
Site:	t-mobile.com
Rating:	4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM

Location

Photos 19

Reviews 6

Eric Baitz

Absolutely worst service. My brother is a disabled vet and sells things to supplement his income. He walked in with an older phone and needed to upgrade it with everything the old phone had. Daniel promised him that his apps, face-book and everything would work exactly like the old phone. But it didnt. Greg went back to get it resolved as he has been unable to work due to the new phone not working properly. Daniel blamed all of this on the customer and said there was nothing he could do. I followed up with Byron the store supervisor and he said Daniel did everything right and didnt want to hear any more. When I asked for the stores owner and phone number, Byron got defensive and nervous and stated the owner never gets involved with customer issues and doesnt want to hear about them. I found this very hard to believe. We have a situation here that is very simple. Daniel the sales man promised the new phone would operate like the existing one but didnt follow through. The store supervisor Byron didnt want to hear about his salesperson or even offer to fix the issue. In the meantime we have a disabled vet not able to work. I dont know which is worse, the dysfunctional behavior or the service.

David Escajadillo

AWESOME, AWESOME, AWESOME ! Customer service from this location. Richard the representative was very helpful and full of life! The gentleman assisted me with all my issues and showed me this new service t mobile is using called Sync Up Drive. As far as the manager named Daniel, very charismatic and knowledgeable store manager. He was attentive thru out the transaction, and helpful overall. I would definitely would recommend this location to anyone who seeks t mobile or interested in changing to this amazing compNy !!! Thank you guys once again for everything! See you guys soon

Bruce Sotirakis

Richard and Daniel did an excellent job ! Very knowledgeable on T-Mobile products . They did an amazing job processing my new order.

Kevin Mesa

Daniel was amazing great selection of products and rep was very knowledgeable and help make my shopping experience very pleasant

Laurel Pruett

They are always willing to help with issues, no matter how long it takes. Ashlee and Rebecca are especially helpful.

Justin HVAC

Fenmonal