Mobile Mania Lake City

Category:	Mobile Phone Repair Shop
Address:	183 SW Bascom Norris Dr, Lake City, FL 32025, USA
Phone:	+1 386-965-0695
Site:	mobilemania.biz
Rating:	3.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed

Location

Photos 19

Reviews 9

Casey Itterman

They are lucky to receive one star, because if it was up to me theyd receive none. The people running this establishment are scammers. I paid for my Iphone 6s screen to be replaced (lcd and glass). I got my phone back and the color in my screen was faded and my touch ID wasnt working. I took my phone back and they said I must have gotten a faulty screen and theyd replace it. I got my phone back and not only were the previous problems still there, but now I couldnt make a phone call unless it was on speaker. I had it at that point, I took it back wanting my money back and they insisted they work on it again. Turns out they had lied and used my same LCD and had just refurbished it. Not only that but my touch ID still isnt working. They put a black screen instead of a white and told me to come back and theyd put on a white screen when they got it. (My touch ID still wasnt working but they insisted it wasnt their fault). I take my phone back today to get my white screen, wait for 2 hours, then finally the owner comes out and tells me my phone isnt working and the more he tries to fix it, the more it breaks. They told me to come back and they will put an apple screen on it and I can take it to the Apple Store and have it replaced for 400$. They said theyd give me back my money, but where are they compensating for the damage they caused?! I am extremely dissapointed but the story goes on. My dad tries to call the store to speak to the owner and they lie and tell him the owner isnt there when I was speaking face to face with the owner at that same time! Ridiculous. Scammers!

Terry Fillyaw

I wish I could write a positive review on this local business. I compare my experience with these guys as "snake oil salesmen". I purchased one phone prior to Christmas as a gift with Net 10 service. It was a debacle! The phone did not work properly and had to be returned. The service did not "activate" for several days...FOUR days, to be exact. I thought, "These things sometimes happen", and returned to give them a second chance. I recently purchased another phone for myself - same thing. The phone had a "defect" as was explained to me after leaving it with them for several hours. I traded it in for another. I was told that by switching to Net 10 my bill would also drop to $40 and $45 respectively for each phone I had purchased from them. NOT TRUE. I just received a notification that my payments were being processed (again) for $50+ each. In addition, the service is terrible! Calls are dropped left and right and it takes forever for texts and calls to go through. As much as I like to support our local businesses, I can honestly say that my family and I are DONE with this one. Sorry Mobile Mania, but all we asked for was a good product (which you so confidently "sold" us on) for all the money we spent at your place of business. I cannot recommend Mobile Mania. :(

Denise Wynne

I have had several experiences with David and Rachel at Mobile Mania, and have been nothing but pleased. They have been extremely helpful and have explained my options at every step of the way. They even corrected a problem I created when I unlocked my iPhone and messed up the settings, and the fee to correct it was much less than what another store quoted, and they didnt lose any of my data. Then today, when I came in having done another dummy and updated my OS (without consulting them, since my phone is jailbroken, unlocked and on a prepaid plan...) and I lost my internet and messaging capabilities, Rachel did the necessary fix free of charge. They have a great selection of products and accessories at prices that are extremely competitive, their store is very clean and beautifully arranged, and the service is PHENOMENAL! I wont go anywhere else. :)

Carol Ann Miles

I called to get an estimate to repair my daughters iPhone 5C screen. She had dropped it on the sidewalk and it shattered despite the Otterbox Commuter case. They told me the exact price. I checked around and found a Groupon "deal" for a Gainesville repair store that was $20 more than Mobile Manias quoted price. We stopped by a few days later and they had the phone fixed within 20 minutes. We also purchased a new screen cover and protective case for a reasonable price which they put on the phone as well - the screen protector was applied perfectly. Very happy with the service and cost of the repair. Exactly what they quoted me on the phone and her phone is good as new! :-)

Joseph Chancellor

So- I have been around David and Rachel since they started Mobile Mania at their first spot by little ceasars. I have had quite a few transactions with them and have been pleased every time. David even helped me out big time when my phone was stolen. Gave me a great deal on a great little phone in my budget. I dont know why people say they have poor customer service here. I am in customer service and no matter who has been in this store they have ALWAYS been knowledgeable, understanding and professional. I believe that David has built a great business that is supported by the desire to take care of as many people as possible each and every day.

Kaley Mckeithen

Ive had an i phone for a year its completely cracked front and back and recently stopped working all together. I went into mobile mania to buy a new phone. Instead of just selling me something. James so kindly discovered my battery was just loose and fixed the issue without charging me a dime! I highly recommend Mobile Mania. James took time to ask what was wrong with my phone apposed to just trying to make a quick buck off of me. Thanks again you guys are great!

dawn weaver

I love mobile mania!! excellent customer service, very clean and organized store, great pricing, cool animals :) what more could you ask for?? I will not go to any other cell phone shop and thats for sure!! when I go into mobile mania I feel so welcomed! everytime anyone asks me where did I get my case from or where should they go for help with their cell phone I say mobile mania do not go anywhere else!! Rachel and David are awesome!!

Jack B

Went in with a friend of mine, asked these folks if they would be able to help us with a problem. We dealt with a nice guy, named Spencer. He is very knowledgeable, and hooked us up, in no time. We had been to 3 other places, asking for the same service, and were unable to get any results. I would highly recommend dealing with them, for all your phone needs. Thanks Guys, Jack Bemis

sabrina beckner

I went in to see how much I could get for my iCloud locked iPhone and was treated very rudely and offered 25$ and when I said no to that they kept telling me "its useless! No one can unlock this for you so why are you going to keep it?!" Because I will not be treated like Im stupid when I know they will turn around and sell my perfect condition iPhone for 600 after they replace the motherboard!