Category: | Used Car Dealer |
Address: | 9907 NW 79th Ave, Hialeah Gardens, FL 33016, USA |
Phone: | +1 786-558-8011 |
Site: | miarepos.com |
Rating: | 3.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM |
AD
Adriano Sanchez
Worst experience I ever had buying a car, to the point that I quit after 2 or 3 weeks of hassle, even though they had the car I needed, a 2013 Ford C Max. From the beginning, I accepted their sale price since I had money saved and I myself arranged the financing with my own bank. So money was not a problem. But much to my surprise, throughout the transaction, Orlando Rodriguez, the salesperson, did not seem interested at all in selling the car. He would not even return my calls or text messages. And if he happened to pick up my phone call by chance, he would say "I will call you right back", or "let me find out and I will call you back today for sure", and keep me waiting all day for a call that was never meant to be made, just looking for an easy way out and trying to get rid of me on the phone as soon as possible. At a certain point I thought it was a problem of a higher down payment. So I offered $3000 for down payment. And would probably have offered more to get the car that I really needed. But when I saw that even offering a decent down payment, Orlando did not care at all, I was really disappointed and finally decided to quit. This is the first time in my life that I encounter a salesperson with such an attitude, like he was doing me a favor, and I was not the one putting money in his pocket. I think that any customer that requests to receive a service from a seller must be treated like royalty, since he/she is the one facilitating the cash flow. Not the other way around. Customers must be treated with consideration, dedication and respect since they are the ones that pay our paychecks. I talked to other people there but never got any positive feedback from anybody. All in all, the impression that I was left with is that the staff at this dealership is disrespectful, negligent and incompetent, and the dealership is mismanaged because all transactions are supposed to be overlooked by a supervisor other than the salesperson to precisely avoid these situations from happening. Stay clear and check a "real" car dealer in Miami, where you can find lots of them. This car dealer is a JOKE. I will post this review in as many places as I can, especially car review web sites, to save people the trouble that I went through unfortunately.
GI
Giselle Rahman
A great customer service experience is not defined by an excellent impression from the start, but to have an issue and to see a whole team owning it from beginning to an end like a champ. In the used car sales business there might be many surprises, for the dealer and new buyer. I purchased a Lexus RX 350 from Mia Repot about a year ago. After the first few weeks the engine completely shuts down, but gladly the manager took hands on the matter. He make sure a new engine was placed on my used car. While the repairs were completed on my vehicle, as a courtesy he provided me with a loaner. In addition, I live in WPB and he sent one of his staff to drop off my vehicle and pick up the loaner. Thank you Miarepo, my RX 350 is still running smooth and without any issues. I really appreciate all you did for me and my family. I will recommend your service to anyone I know.
JO
Jose Sanchez
Esa jente son los mas estafadores de miami compre un carro y no llegue al mes y se jodio y no me dieron otro y me robaron el down son unos mentiroso y unos singao
JU
Juan Ortiz
The Dealer worst I have visited in 30 years of living in Miami. I took a deposit for a car that wanted to buy cash and was returning the next to pay the remaining money day and I went to a Chinese story that the car did not have the right papers and wanted to sell me another car. The nerve
DA
DANIEL SANCHEZ
As the owner of MIA Repos LLC, I stand behind my business 100%. Three poor reviews are of people who have NEVER visited my establishment. It is very sad that GOOGLE allows my sorry competition to create email addresses with the exclusive purpose of defaming my business.
MA
Mayleen Pelaez
El mejor dealer de Hialeah muy buen equipo de trabajo con alta calidad de personal se lo recomiendo a todo el mundo
BR
Bryan C
Just purchased a car from MIA Repos last week. It was a very pleasant experience as everything in the deal was straight forward. Additionally, all of the sales representatives were very professional and honest. Would recommend to anyone.
ME
melissa sanchez
Cannot thank the owner of this business enough! As a student, my financial situation is limited and the finance manager pulled some strings as made it possible for me to get a car!
JO
Jorge Mk
Sin los mejores y más Serios te dan el carro ya fácil los felicito
PA
Paula Matyosas
I traveled all the way from New York. I bought my car online and when I went to pick it up it was PERFECT! No issues whatsoever. I have already sent my relatives!
JU
Justin Julbe
Scam artists get your money. And sell you lemons. Dont go there or their sister dealer in Doral. Save your money for a real dealer. Avoid !!!!!! At all costs.
LA
lawrence matyosas
Was referred by relatives. Alex a great salesperson, not pushy. Love the car, came through on his promise and everything was fixed.
LI
Lia Fellove
Really nice place to buy a car. Excellent prices, customer services and quick approval for every body
NA
Nancy Matyosas
Thanks a lot guys for going above and beyond! You made my dreams come true! Love my new car!
EL
Eli mendez
Service is the best. I had a very good experience. Nice car selection and good prices.
HE
Henry Sanchez
Not my first choice but it was not the worst experience. the owner was nice and helpful.
IA
Ian Sanchez
Michael was great !!!! Really a good experience !!!!! thanks
MA
Manny Smith
Good car selection nice ppl friendly an help
J
J R
This is the best car dealer in town.
JO
John Acosta
No water