Category: | Eye Care Center |
Address: | 5351 Lyons Rd, Coconut Creek, FL 33073, USA |
Phone: | +1 954-975-0009 |
Site: | coconutcreekoptical.net |
Rating: | 3.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–7PM 9AM–5PM 9AM–6PM 9AM–1PM Closed |
MI
Michelle Kane
Called on the first of the month to have my prescription sent to a new eye doctor (I moved states). At the end of the week, I had called to confirm my prescription was faxed, it was not sent. I requested to please fax the prescription again and a few days later found that it was not received by my new eye doctor. Needless to say it has been 10 days since I called the original time. Very frustrating to order $300 glasses and not be able to wear them, especially when you have an office job and wearing contacts every day becomes uncomfortable. Still in the process of having them fax my information. Communication was very poor, despite the fact I have had to call 5 times. Would have been nice to receive a call back from them confirming the sent prescription, or better, a call to the new eye doctor so that I would not have to keep interrupting my work scheduled to be the middle-man.
TA
Tango Eliott
I have been a customer of Coconut Creek Optical for over 30 years. There is a reason I have not gone to one of the cookie cutter mall optical places and that reason is SERVICE. The service I get from Coconut Creek Optical is first rate. Janis and Rob Goldsmith care about their customers and have made me feel important throughout the years. They will spend endless hours helping me choose a frame and telling me honestly what works for me. With this company I have found an optician who brings back the sense of care that only small businesses can offer. They are a family business treating customers like family. There are no hidden agendas here. The glasses are always perfectly made and well fitted. So I will just remind everyone that if you want consistent and professional care go to Coconut Creek Optical.
LE
LeeYo Lux
I have been a customer for many years and am always happy with their service... Even when I have traveled out of state they provided me options to have my prescription mailed to me and always provides me an expected timeframe. I look forward to many more years...... I love Coconut Creek Optical and the great service from the staff.
JE
Jess B
From the moment I walked The service was impeccable. My needs and wants where considered carefully, and they even managed to get in touch with my sense of style and I wasnt new to glasses. My expectations where definitely met and surpased! I highly recommend them to all my friends!
CR
Craig Kirsner
This is a great eye care facility. The doctor is very nice and very professional. I recommend him and their team!
DA
David Jimenez
Friendly staff