SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	27001 US Hwy 19 N, Clearwater, FL 33761, USA
Phone:	+1 727-796-2191
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 6

Reviews 21

Nermina Tanovic

I had an extraordinary experience in Sephora which I have to share. I was attending an wedding on September 23rd and the same day made an appointment in the store for make up to be done for it. First off, all the employees that I talked to /at least 4 young ladies/ were very professional, polite and answered to all of my questions. They found the convenient time slot for my make up. My appointment was with Sharon, who made my day. She did an exact natural look which I was dreaming about - classy look for the 57 old woman that perfectly matched the event. Just to confirm her amazing skills - among 100 guests, more than half of them were complementing my make up. I am saying thank you to all the employees that were working that day. Special thanks to Sharon.

Ash Elizabeth

I do not think I will ever return to this Sephora location ever again. First of all they never have anything in stock. The people working there... I dont understand how they got hired. The girl at the counter was begging the girl in front of me to give her a good review online. She talked to the girl in front of me for over 20 min when I was the only other person in line and she even knew I was waiting.. They really need to hire better staff.

Chessa Kobrick

The employees at this sephora arent very friendly. They are more interested in hanging out with each other and checking instagram than helping customers and doing their jobs. I asked an employee for help locating a product and she was very rude and acted like I was inconveniencing her in the biggest way even though she wasnt doing anything at all. I ended up leaving empty handed and placed my order online. Very disappointing.

Ceejay Clark

Only Sephora in the clearwater area, place is always busy and the girls are always helping clients. Went in on a Saturday and they were having a makeup event and were giving out free gifts with purchase! All of the staff where walking around asking myself and other customers for help and sitting ladies down at the beauty studio. Its my favorite place on the planet.

Liz Boggess

I am new to Sephora and I got a gift card for Christmas so I was excited to try them out. I scheduled a make over on a Saturday afternoon with Danica. It was a great experience! Danica was super friendly, professional and very knowledgeable about the products. I loved my new look and my new makeup! I will definitely be returning to this Sephora.

Dylan Ball

The cashier REFUSED to take my online gift card. Im a cashier and literally I explained it to her and she still refused. TO MAKE THIS MATTER EVEN FUNNIER, On the gift card itself it EXPLAINS HOW TO SCAN IT AND THE WORKER STILL COULD NOT UNDERSTAND. Stupid people, stupid place. Just order your stuff online.

thomas turner

My shopping experience was great .The associate was very helpful in finding me gifts for my wifes birthday. She was very professional and took her time with me. My wife was very happy with everything that the associate recommended.Everyone was very courteous and I would definitely shop there again.

miranda scarduzio

This Sephora is the only one near me. The people who work here are extremely rude, and never ask me if I need help. Everytime I walk in, I always hope that someone would ask me if I need help. But nope! I stand around waiting for help. Eventually, Ill leave. Very disappointing.

Ann Corn

This Sephora store needs some corporate intervention-have had nothing but bad experiences here-the employees as well as the manager need additional training on how to treat customers. Really poor customer service and poor representation for your company.

Shakhnoza Salamova

I am so disappointed with This Sephora. They dont even know how to greet customers. I have been there couple times but never got any help from the associates... I was really pleased with this Sephora when Jasmine was around. I will never be back!

Courtney Dover

It makes me super sad to see bad reviews on here for this store because this location is the reason I started buying high end makeup! The staff is so knowledgeable and welcoming! Cant say enough nice things about this store.

mary matos

Literally love Bridgett! So sweet made me feel great and really took care of my needs. Would reccomend to everyone. Thanks Bridgett for all the tips and tricks :) - Rebeca Matos

Karla Rodriguez

I dont understand the bad reviews. Every single time I go, I have an amazing experience. Very helpful ladies, always willing to help and answer all your questions.

Nicole LeGath

Totally my favorite Sephora! Excellent customer service! All of the girls are always smiling and eager to help with all of my beauty needs. 5 stars all the way!

Johnny Ellis

Terrible dosent aloud teens in without a parent and I have money to buy products from there and they still kicked me out I think they should let teens in there

Danielle Bastick

I have had the best customer service at this store. Very professional and eager to share their knowledge. Thank you for my transformation.

Sharon Kaplan

It is awesome to shop brand new bigger store and the sephora staff are experienced and wonderful!

Svetla Stoyanova

All were friendly, helpful, and Sharon did an amazing makeover on me! I really enjoy my visits!

Darren Johnson

Enjoyed the knowledgeable and cheerful staff and the efficient service!

Maelyn Farrell

I love this place! The staff is always friendly and helpful.

Candice Keck

Excellent