Pet Supermarket

Category:	Pet Supply Store
Address:	938 Semoran Blvd, Casselberry, FL 32707, USA
Phone:	+1 407-834-4128
Site:	petsupermarket.com
Rating:	4.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 18

Reviews 15

Dawn Meadows

I typically avoid giving negative reviews, but I feel that my last experience was bad despite being with what appeared to be a manager or lead. It does not matter how many people are in line to check out; take time to help each customer according to their need. He appeared to have a trainee at the counter & I patiently waited while helped her. I was struggling with a young pup h wanted to buy an identification tag for him. The employee in question directed me to enter what I wanted on the tag via keyboard. It was all I could do to hold the pup & my pocket book. I told him I was not able [and even have physical limitations] but he replied he has a line of customers. That was not MY problem. I wish I had demanded a refund & walked out. I will NOT go there again! That is in spite of my first & second better experiences with different employees. They are also expensive in relation to other pet stores & big box stores in the area.

A Private User

This shop is okay. If you want a hamster this is the place to go. However, the employees that they hire there never know anything about any of the animals. I dont know how you can work in a pet shop, and be selling an exotic animal and not know anything about it. For example, they have a small reptile/arachnid section, and they never know what anything is. The I guess manager or maybe the owner knows his stuff though. But the regular employees are afraid to handle the animals and dont know how to care for them. I will say that the few reptiles they have there are above healthy. I bought a flat rock scorpion there about 3 years ago, and it is still living. Small selection, but a pretty average pet shop.

Amy Hulshoff

I bought my bunny from Pet Supermarket. I never intended to purchase a pet from a pet store, as they usually have poor reputations for healthy pets, but these bunnies were very happy and well cared for. Will helped me pick out all the stuff I would need, even showed me how to hold my baby bunny! I live across the street from a wal mart, but I always drive out to that pet supermarket. Will is very helpful, and all the associates are very friendly and quick to help out! He always recommends new toys for Bunny, every time I go in, and he even knows his name. I dig the good old fashioned customer service!

Sherri Butts

I am so happy I have found a pet supply store that hires sales associates and managers that have outstanding people skills. I previously shopped at other stores but once I found Pet Supermarket, I have found a place that is exceptional. I would like to thank the human resource department for their extraordinary expertise with hiring pleasant and caring staff. I highly recommend this particular store if you want knowledgeable and delightful people to assist you with all your pet needs. Special thanks to Julie, Brian, Morgan, and Anton.. Sherri B.

Denise Dale - Realtor

Excellent customer service. The manager Melissa went out of her way to make sure my dog food was stocked regularly. They always treat my dog Sunshine like royalty. I also adopted a cat and she is the sweetest, most fun cat our family has ever had. I shop here every week because they are an awesome place to take my dog to and have everything I need for my pets.

Jessica Velez

Normally have my food shipped to me, but I ran out and the shipment was delayed due to a holiday. They were not only open but had special holiday hours which worked out great since I have a diabetic dog who needs to eat and receive insulin at certain times!

Dana Allen

YMMV. Went in last week, person in fish department was polite and quick to offer assistance. Today was a much different experience. After standing next to the fish tanks for 15 min without even being acknowledged I left the store.

A Private User

This store is ok, the staff seem to know basic stuff. If you already know what your looking for its fast, I go there for all my pet needs.

Mark Gil Perez

Will was great. Helped my girlfriend pick out a pet bunny. He also had great tips for taking care of it and what we needed to buy for him.

Brian Clem

Buy 10 get the 11th free. I get quality cat food and quality dog food here. Loyal customer since 2004.

Jason Stempler

Friendly, courteous pet chain thats more personal than the big box pet stores.

Gregory Goodwin

if you want to pay double retail price for your goods shop here

Tangela Walker

Great customer service