SEPHORA inside JCPenney

Reviews 6

BI

BillieJean H

I typically go to Sephora in Wellington but on April 28th I was in the area and decided to go to this Sephora. First of all, I spent 15 minutes browsing and not one employee asked me if I needed a hand with anything. Then after I had found all the products I was looking for I stood at the cash for over 5 minutes waiting for someone to come ring my items. When the blonde lady came to the counter she acted like I was a bother and the last thing she wanted to do was ring me through!! I asked her the price of a dry shampoo at the counter and she was so rude!! Then when I gave her my phone with my beauty insider app open so she could add my membership to my purchase she said that it doesnt scan in a rude tone as if I was supposed to know that (it scans literally everywhere else Ive ever shopped). Then she sighed and was so annoyed when she put my email address in. You dont have to love your job but the least you could do is be nice to paying customers. I spent over $60 this trip and I feel like returning it and going somewhere else.

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KE

Keoni Campbell

Worst Sephora. The customer service is horrible. You walk around the store wondering if anyone works there and when you actually find someone theyre rude and give you an attitude. Id rather drive all the way to Boca or Wellington than go here.

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CA

Caron Henry

Horrible customer service and employees arent even knowledgeable about products. Sephora upper level management needs to do a store visit and train the employees there.

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HE

Helen Consuela

This Sephora has the worst customer service and employees are extremely rude! I gave up going to this location because is the same every time !

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JU

Julie Heine

This Sephora never has any of the basic product that I use. This JCPenneys is pretty cheap and terrible

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BO

Boguslaw Stabryla

Miła obsługa

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