Category: | Discount Store |
Address: | 19563 Coastal Hwy, Rehoboth Beach, DE 19971, USA |
Phone: | +1 302-226-0223 |
Site: | kmart.com |
Rating: | 3.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Nicholas Falkenstein
Okay, To begin with I currently work at this location part time, and my opinions will not be biased in any way towards the store. So where to begin...as a customer I could not imagine shopping at this store when there is a Wal-Mart two miles up the road, and this is due to many of the products not being priced nor presented properly, having to search for employees for what may seem like forever (the store is heavily under-manned, not to any fault of the managers there, but corporate) and the #1 biggest complaint---the sales lines! As I have said I work at the store and dont want it to sound like this is the fault of the associates or even the managers working there. I would compare working there to stepping in the ring with Mike Tyson with your hands tied behind your back, and I say this because corporate is seemingly doing everything possible to run there stores into the ground. The associates that do work there have to do the work of 5 people in a normal working environment. Just for an insider---the store did away with its night time stocking crew, so my job as a receiving associate there is to unload a truck on Tuesdays, Thursdays, and Fridays...from a conveyer belt (For whatever reason the architect did not put in a loading dock, which would save hundreds of hours a week in manpower) then after 2 hours of unloading the truck, a group of maybe 3-5 of us are responsible for putting the freight received that day onto the shelves, in the meantime we must also attend to customer service calls (carry-outs, price checks, etc....) due to the store being so understaffed, did I mention we do this on a five hour work day (8a-1a)??? Ultimately this leads to much of the merchandise not getting worked in a timely fashion, the backroom looking cramped, (k-mart has the biggest receiving area of any retailer I have ever worked, yet it is filled to the brim with merchandise that has not been out of the box) and the biggest issue of customers not being treated with the respect of a "customer first" environment due to the extreme lack of help. Im writing this review because so many of the customers I speak to, tell me its a shame the way the store is because of how much they loved K-mart and hate Wal-Mart. The store is so outdated and dark, Ive had so many ideas to help this store, but what do I know? Im just an un-qualified stock guy that speaks to the customers every day. And the sad thing is, its not to late to save there stores, but the CEOs dont want to re-model there house, theyd much rather patch work the problems. If this store closed its doors for a week and a half to 2, dug out a loading dock, re-modeled the shelves slightly, priced all of there merchandise, hired a few motivated associates during the hype train of a grand re-opening, and had some better "blue light savings deals" this store would succeed, and thats a guarantee.
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Jody Schue
This place is the worst. They are supposed to offer "World Class" customer service well its far from it. Every time you go in there they have 1 cashier working, long lines and a bunch of other people walking around doing nothing. There is nothing "World Class" about this place to say the least and the cashiers that are working are so miserable people dont want to shop here. I gave them 2 chances and nothing changed so I know I wont be shopping here anymore!
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Lee Blackwood
This store is so sad... years ago I used to like shopping here. But, when Walmart came to town, this place died. I still like the good deals here, but there is so little staff around...the ones that are there look tired, stressed, and overworked... probably because they are made to do the work of two people. I wish Kmart would fix this store up, and compete with Walmart! Who knows how much longer this store elk stay open?
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J and C Company
Kmart es una tienda departamental y cuenta con muchas cosas en especial también tiene para apartado y cuenta con electrodomésticos,también cuenta con una pizzeria para comer mientras está uno de compras.
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Keith Woolford
Under construction place is a mess you cant find anything and customer service is horrible the staff is unprofessional direspectful it seems that they dont want to be bothered with the hassle if helping you by doing their JOB!!!!!
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Darlene Gentry
Theres s male manager there that does ABSOLUTLY NOTHING... He could care less about the people that shop there never goes out of his way stands at the front like he cant wait to leave . NEED NEEMANAGER PREFABLY
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Bella 4Life
The store aisles need to be wider. They are always cluttered with merchandise displays. It makes the store look junky and customers cant comfortably pass. But, but the store tends to be well stocked.
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jimmy betz
Although this is a large Kmart and they have a good selection, it is very disorganized and appears junky. Service is good and friendly but Im afraid first impression was not up to par.
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Donna DeStefano
No longer has the quality they had. Iles are so narrow you have to back up if two wagons are going different directions. Gave up trying to shop left the store
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Matt Stark
Terrible service. Shelves are always bare Electronic Department has more Paper towels and Mattresses then electronics... Why is this store still open?
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Harry Skelton
Always seems to be hanging on the edge of profitability. Electronics can be so old on the shelf that they are no longer supported by the manufacturer
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Carolyn Ames
This used to be my favorite Kmart but it was a mess yesterday. They are making room for two more stores in the building and things were a mess.
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Frank DelCampo
Not really anything wrong with the store other than lack of upkeep. Always tons of products sitting in the aisle waiting to be put out.
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Jim Anthony
Went for a fishing licence. We were told that they sold them, but nobody knew how to do it and that we should go to Walmart instead.
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TYLER FAUX-DUGAN
They are well stocked unfortunately they are in a lot alone sideways so its a little hard to see until youve already drove past.
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randy robinson
Great store for basic needs. Extremely small due to downsizing. Apparently theres a Petsmart coming to Rehoboth Beach next year.
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Maggy Nakimuli
I got great things from here shoes clothes groceries name it even bird seed they had it all. Best place to shop during summer
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Dave Schneider
Prices are good, much better then visiting the local walmart. The store is a bit dated, but KMart kind of is.
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Jeff Walls
Its Kmart! If it on sale probably dont have it. This store alway makes me think it going out of buisness.
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Eugene Wolffe
There is a Little Caesars inside a building with NO WINDOWS cooking GARLIC BREAD. Need I say more?
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Reyna Sanchez
Love the layaway plans and the sales of things they have and the merchandise they have.
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Angelo Motta
Typical Walmart. A fight almost broke out between two patrons. No one seemed to care.
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Nate P
Sad looking. Lots of parking lights out, messy store, few employees, empty shelves.
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חני אזולאי כהן
אין מה לחפש שם
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Dorothy Worthington
Doing a renovations. Stock limited however, still could find what we needed.
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Justin Troupe
This place is great if you want to see what an early 90s Kmart looks like.
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Andrew G
High variety of goods, has Western union services and pizza fast food
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Miracle felix
Under construction right now but their deals on clothes is great
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Robin Asick
Sell good quality items at a moderate price In a good pocation
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Lisa Sampair
Downsizing and remodeling but they say they are staying open
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Barry Crimini
Large store. Helpful staff. Definitely needs more cashiers.