Category: | Furniture Store |
Address: | 27 Main St, Westport, CT 06880, USA |
Phone: | +1 203-454-1386 |
Site: | potterybarn.com |
Rating: | 3.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM |
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David Kelly
I ordered many thousands of dollars worth of stuff from them during a summer promotion that earned me rewards dollars. When Christmas came, I was excited to use my rewards for some holiday shopping, only to be told my $400 had expired just 3 days earlier (didnt see the fine print, on the back). Even after several calls and emails to customer service, and documented sales of more than $10k, they said "too bad" -- and email to higher-ups are corporate were simply ignored. So now I share this word story every chance I get -- BOOooooooo Pottery Barn -- you lost me FOREVER.
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Cynthia Wilcox
Great selection. Went here to buy a new comforter cover and pillow cases and found out they were on sale which made it even better! My only complaint was that there really wasnt any customer service and I appreciate that while shopping. Especially for home decor.
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Wendy Clement
Not the biggest pottery barn Ive been in but very nice.... parking can be a challenge thats the only reason I gave it 4 ☆ instead of 5
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Wayne Pinkham
Nice store large variety of merchandise and friendly staff. Many unique items.
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Brad Fredricks
Love this store. Its big, bright, airy, not pushy and has a helpful staff.