Category: | Clothing Store |
Address: | 670 Post Rd E, Westport, CT 06880, USA |
Phone: | +1 203-227-5165 |
Site: | mitchells.com |
Rating: | 4.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 9AM–6PM Closed |
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Anna Burnham
I ended up having to change my wedding dress last minute, and my wedding venue, and nearly every other aspect of my wedding. I ended up buying a dress that came in street sizes from Anthropologies bridal line, and I needed to have it altered super last minute. I also wanted some very customized alterations in order to hide my undergarments with ease. I had previously gone to another well-known tailor in the area and they gave me a ludicrous quote for the alterations. My mother suggested I bring my dress in to Mitchells, known for their excellent customer service and attention to detail, and get a second opinion. I was able to get my dress tailored to my specifications for a very reasonable price, and within a very small amount of time.
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Jolyn Farber
I have shopped at Mitchells many times. It has a well curated selection of clothing, fine jewelry and accessories. I am a huge fan of their buyers. However, their customer service in my personal experience is beyond reprehensible. Bill Mitchell wrote a fabulous book about his service philosophy. Unfortunately members of his staff are unable to meet those standards (or even moderate grace). I go into the city to shop where I know I will be treated well. And I use the Net-A-Porter personal home delivery service (which has basically the same selection but broader). I do not recommend this establishment. It is really a shame that Westport has this lovely store that is ruined by a handful of employees. Go elsewhere.
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Jennifer Fine
Cant say enough about the fantastic service I received while purchasing my Cartier Tank Anglais Watch. Jay was so kind, patient and knowledgeable. I must have gone back half a dozen times and each and every time I was there he answered all of my questions with kindness and respect. I will go back again for sure. Highly recommend them for Cartier. Best Cartier seller in Fairfield County. I have purchased Cartier from two other places and my customer service experience was best at Mitchells.
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Aniqa T
Phenomenal service! Special shoutout to Jay who is a Cartier specialist. I purchased a watch a while back and while the Cartier store said I need to spends a few thousand, Jay was able to save the watch at minimal spend. Wow wow wow, better services than Cariter itself - Thank you! I will only buy my watches from Mitchells and I highly recommend them.
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Becky Hopley
Really friendly staff and free coffee and M&Ms!!
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A Private User
work!