Category: | Office Supply Store |
Address: | 35 Talcottville Rd, Vernon, CT 06066, USA |
Phone: | +1 860-870-4032 |
Site: | storelocator.staples.com |
Rating: | 3.5 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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srk123nb
My experience at staples has been awful in regards to ordering flyers/posters. I placed and order on Sunday for pickup on Wednesday. They stated that they couldnt find my file, so they asked me to forward the file again on Wednesday and Ill go to pick up my order again on Saturday and they stated again that they couldnt find my file, so they asked me again to re send my file.@ this point I was so upset that I ended up walking away and not ever ordering from them again. I was in tears because I needed these poster by Wednesday and now is Saturday and I dont have my posters. Later in the evening I get a call stating that my order was found and that it was misplaced and I can come to pick up free of charge.the aggravation as so bad. That I decided they can keep the damn posters. Never will I order from them again. First time ordering and it will be my last time..
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Beth White
I needed to get 100 color copies made for an auction last Saturday. In previous years I have gone in, the copy center has put my card stock paper into the machine and I have made my copies. This year I was told that only the machine in the back could use card stock and there was not a way for me to make my own copies in front. This was 11am Saturday morning-they girl from the copy center told me they could have my copies ready for me by Monday or Tuesday! Give me a freaking break I want 100 color copies- that is not going to take 3-4 days to copy. So I left went, across the street to the UPS store and 20 minutes later I had my color copies in my hand on card stock. Way to go Staples you just lost my business.
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Jelli Shipley
Let me start off with Ashvin is a all star employee. He walked me through everything with easy while being able to help other staff with questions. I had hard questions and he took the extra effort to figure it out. If he didnt like his job so much I would steel him from you guys. Ashvin gave me a great experience and many others Im sure!!
PA
Paul Sawyer
I would like to thank Alan, the manager of the Vernon Staples,for the time he spent on the phone trying to take care of a problem I had with an item i had ordered. He was very busy that morning but he spent the time required to satisfy a customer. More stores should follow his example, not just pass the buck. Thank you
KY
Kyle VanEtten
I always come here for my copy and print needs - if there is ever something not right or not to my liking they always work with me to get it resolved. Also I have been in here a few times on a time crunch to get something printed and they have always worked to get it done by when I need it
MA
Mary Breen
I came into Staples with specific questions about a an online copying project. The print tech person spotted my problem immediately and worked with me to complete my print order in record time.
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Benjamin Midyette
Only one printer worked and they advertised that it prints from e-mail. It doesnt and they wanted me to pay $5 to use their computer for less than a minute to open my e-mail and print from there.
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Frank Fabian
I run into this all around the country. Office Max and Office Depot closed down, Staples the only game in town and their customer service is awful.
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ryan case
Pretty good shopping experience. The sales people dont harass you like in other electronics stores.. Pricing is fair.
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Janet Ahl-Kearns
Was able to get my concert tickets printed out very quickly. Pleasent staff. Always a good experience here.
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David McFarlane
Very, very friendly and helpful.They walk around asking you if there is something they can help you with..
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Chris S
The Cashier was on her period and extremely rude. Ill never go back here for my business supplies.
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Jen Spielman
I was at something in the STORE. You coworker walking in font of starting clean..
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William Reynolds
The mobile phone guy, Tyler, was awesome. He was knowledgeable, quick, and nice.
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Anthony Jordan
Lauren is awesome at the cash register. I recommend this store.
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Ben VanDine
The coffee was top quality, and the environment was laid back.
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Daniel Castonguay
Very good experience with the person that helped me.
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Eileen England
New kid today, could not even count change! Wow!
PA
Patrick Hood
I highly recommend the bucket of cheeseballs.
TA
Tammy Desmond
Awesome staff. Very helpful!!!
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Vishakh Talanki
Good office supplies