Staples

Category:	Office Supply Store
Address:	45 Salem Turnpike, Norwich, CT 06360, USA
Phone:	+1 860-886-8870
Site:	storelocator.staples.com
Rating:	3.8
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 39

Reviews 12

Mark Kalinowski

Ordinarily a good experience in store. Calling the store however is another story. On hold for copy center for >7 minutes. Tech desk finally picked it up, said they cant help and would transfer me to the copy center. They hung up on me. Maybe the phone system was too "technical". I called back. Started this experience on automated hold for a little bit, finally answered by a human who sent me to copy center again. 3 minutes later a hurried voice sounded like I was bothering her basically told me just to do everything on the Staples web site. Customer - yes.... "service" - no!

Misha Rasic

Evey time i go to this location its usually for copies/ fax / service area.....although the guys that work there are extremely helpful, The wait is unacceptable! I dont understand why Staples doesnt capitalize on this WHILE increasing customer service BY HIRING MORE PEOPLE AND GETTING MORE EQUIPMENT AS THERE REALLY IS NOT A COMPARABLE PLACE AROUND THIS LOCATION. 1hour to 45min wait everytime!

Eat_My_Dust_76 My Own Worst Enemy

The employee there named Kyle has no Customer Service skills. She was rude to my spouse, and didnt help other customers either; looked like she couldnt handle her job. Good thing the General Manager helped us out. Thanks.

Rey S.

Im so in love with this store...youd think I went to Wal-Mart!! I get many school essentials from here. I bought a beautiful tablet, printer and today I bought ink for a great price. Id say Im pretty satisfied!

Scott Leone

Print center employees were more interested in conversation amongst themselves and friends than with helping customers. 25 minutes later I decided to use the self service copiers and do the job myself

A Private User

This store couldnt even handle a simple question over the phone without being rude and unprofessional. No way Id step in the store...if I could have given them NO stars I would of.

Andrew Burnett

The shipping/printing dept. is stellar. They can do almost anything and are pleasant to work with. Preston is the man!

Lee D

Always have service that is above and beyond. Very helpful who genuinely desire you to have a great experience.

Krystian Velz

I sent 10 fax pages to toll free number. They charged $17.80. This is ridiculous. Thats a lot money. :(

Erin A. Paul

Elise in the copy center helped me with a awkward file, and Im very happy with the result.

Pedro Batista

Great place to find your school supplies found everything I need and then some

Zachary Montenieri

staples when you are unable to find an office supply store !